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Maju Food Cold Storage Sdn Bhd is seeking a Quality Assurance Executive to ensure products, services, and operations meet food safety, quality, and regulatory standards.
The role collaborates with warehouse, restaurant, and operations teams to audit practices, investigate issues, implement corrective actions, and promote continuous improvement in HACCP, GMP, and Halal compliance.
The Quality Assurance Executive will help ensure that food products, services, and operational practices meet food safety, quality, regulatory, and internal company standards. The role will work closely with restaurant and operations teams to identify risks, investigate issues, implement corrective actions, and promote a strong culture of food safety and continuous improvement.
Key responsibilities
Conduct regular audits of food preparation areas, storage facilities, equipment, and restaurant operations to ensure compliance with health and safety requirements.
Evaluate cleanliness, food handling, and operational practices to identify improvement opportunities.
Investigate incidents of non-compliance and customer complaints relating to food quality or safety.
Develop and follow up on corrective action plans to address identified issues and prevent recurrence.
Provide training and coaching to operations teams on food safety standards, quality control measures, and best practices.
Coordinate pest management services at stores, follow up on action items, and implement preventive measures.
Monitor food safety and quality metrics, analyse relevant data, and prepare reports on findings.
Identify trends in product quality issues and develop corrective actions to address non-conformance.
Ensure compliance with applicable food safety regulations and standards, including HACCP, GMP, and Halal requirements.
What we're looking for
Bachelor's degree or diploma in HACCP Implementation, Food Science, Quality Management, or a related field.
Three to five years of quality assurance or quality control experience within the food service industry.
Knowledge of food safety standards, including GMP, HACCP, and Halal requirements.
Ability to work in warehouse and cold-environment conditions.
Strong attention to detail, discipline, documentation, communication, and relationship-building skills.
Ability to communicate in Bahasa Malaysia and English; Mandarin is an added advantage.
Good understanding of the food industry and product knowledge.
Proficiency in quality management systems and data analysis tools.
Strong understanding of food safety regulations and industry best practices.
Strong analytical and leadership capabilities, with the ability to motivate team members towards achieving quality objectives.
Ability to adapt to changing environments while maintaining high standards of food safety and quality.