Position Overview:
The Quality Assurance Executive in a food and beverage restaurant is responsible for ensuring that all food products and services meet safety, quality, and regulatory guidelines and the company’s internal quality standards.
Key Responsibilities:
Audits and Inspections
- Conduct regular audits of food preparation areas, storage facilities, and equipment to ensure adherence to health and safety regulations.
- Evaluate cleanliness and operational practices within the restaurant to identify areas for improvement.
Complaint Management
- Investigate any incidents of non-compliance or customer complaints regarding food quality or safety.
- Corrective action plans to address identified issues and prevent recurrence.
Training and Development
- Provide training and coaching to operation team on food safety standards, quality control measures, and best practices.
Pest Management
- Coordinate pest service at the store, follow up on action items, as well as providing preventive measures.
Data Monitoring and Analysis
- Monitor food safety metrics, analyze data related to food quality, and prepare reports on findings.
- Identify trends in product quality issues and develop corrective actions to address non-conformance.
Regulatory Compliance
- Ensure compliance with local, state, and federal food safety regulations, including HACCP and GMP standards.
- Conduct testing of existing SKUs for quality, safety, and specification compliance, including sensory checks, weight/portion verification, and basic microbiological/chemical sampling coordination.
- Verify new ingredients supplied by R&D: review specifications, perform incoming inspections, test for organoleptic attributes, and confirm compatibility with existing processes and recipes
Qualifications:
- A bachelor’s degree /Diploma in Food Science, Quality Assurance, or a related field is typically required.
- 1-3 years of experience in quality assurance within the food service industry
- Proficiency in quality management systems and data analysis tools.
- Strong understanding of food safety regulations and industry best practices.
Personal Attributes
- Excellent communication skills for effective interaction with restaurant management, and regulatory bodies.
- Strong analytical skills with attention to detail for identifying potential issues.
- Leadership capabilities to motivate team members towards achieving quality objectives.
- Ability to adapt to changing environments while maintaining high standards of food safety and quality