Public Area Hospitality Supervisor - Lead & Elevate Guest Spaces

Moxy Putrajaya; Putrajaya; Presencial; MYR 42 000 - 60 000; Tempo integral

Resumo da oferta

At Moxy Putrajaya, we seek a hands-on Hotel Cleanliness Supervisor (Public Area) to lead our Housekeeping Crew in maintaining spotless, welcoming spaces that guests notice on arrival and throughout their stay.

You will supervise public areas cleanliness and presentation, coordinate daily housekeeping activities, train staff, and ensure brand standards and safety guidelines are consistently met to create memorable guest experiences.

Qualificações

• Experience in housekeeping or hotel operations.
• Ability to supervise and train a team.
• Commitment to brand standards and guest satisfaction.

Responsabilidades

• Supervise the cleanliness and appearance of public areas, pool areas, back-of-house spaces, and hotel surroundings.
• Coordinate daily activities with Housekeeping, Front Office, Engineering, and Laundry teams.
• Monitor maintenance issues, safety concerns, and cleanliness deficiencies, ensuring prompt follow-up and resolution.
• Prepare work assignments, update operational changes, and communicate key information during shift handovers.
• Support room discrepancy resolution and operational coordination when required.
• Assist with training, coaching, motivating, and developing Housekeeping Crew members.
• Ensure compliance with safety, security, and quality assurance standards.
• Complete daily reports, inspections, and departmental documentation accurately.
• Lead by example and create a positive, guest-focused culture within the team.

Conhecimentos

Leadership

Attention to detail

Communication

Organizational skills

Guest satisfaction

Hands-on

Multitasking

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

At Moxy Putrajaya, we seek a hands-on Hotel Cleanliness Supervisor (Public Area) to lead our Housekeeping Crew in maintaining spotless, welcoming spaces that guests notice on arrival and throughout their stay.

You will supervise public areas cleanliness and presentation, coordinate daily housekeeping activities, train staff, and ensure brand standards and safety guidelines are consistently met to create memorable guest experiences.