Hotel Cleanliness Supervisor (Public Area)

Moxy Putrajaya; Putrajaya; On-site; MYR 42,000 - 60,000; Full time

Job summary

At Moxy Putrajaya, we seek a hands-on Hotel Cleanliness Supervisor (Public Area) to lead our Housekeeping Crew in maintaining spotless, welcoming spaces that guests notice on arrival and throughout their stay.

You will supervise public areas cleanliness and presentation, coordinate daily housekeeping activities, train staff, and ensure brand standards and safety guidelines are consistently met to create memorable guest experiences.

Qualifications

• Experience in housekeeping or hotel operations.
• Ability to supervise and train a team.
• Commitment to brand standards and guest satisfaction.

Responsibilities

• Supervise the cleanliness and appearance of public areas, pool areas, back-of-house spaces, and hotel surroundings.
• Coordinate daily activities with Housekeeping, Front Office, Engineering, and Laundry teams.
• Monitor maintenance issues, safety concerns, and cleanliness deficiencies, ensuring prompt follow-up and resolution.
• Prepare work assignments, update operational changes, and communicate key information during shift handovers.
• Support room discrepancy resolution and operational coordination when required.
• Assist with training, coaching, motivating, and developing Housekeeping Crew members.
• Ensure compliance with safety, security, and quality assurance standards.
• Complete daily reports, inspections, and departmental documentation accurately.
• Lead by example and create a positive, guest-focused culture within the team.

Skills

Leadership

Attention to detail

Communication

Organizational skills

Guest satisfaction

Hands-on

Multitasking

Education

High School Diploma or equivalent

Job description

At Moxy, first impressions matter. We're looking for a hands-on, detail-oriented, and energetic Hotel Cleanliness Supervisor (Public Area) to lead our Housekeeping Crew in maintaining clean, welcoming, and vibrant public spaces that create memorable guest experiences.

As a Hotel Cleanliness Supervisor, you'll oversee the cleanliness and presentation of all public areas, coordinate daily housekeeping operations, and support the development of the Housekeeping team. You'll ensure brand standards are met while creating an environment where both guests and Crew feel comfortable and cared for.

What You'll Do

• Supervise the cleanliness and appearance of public areas, pool areas, back-of-house spaces, and hotel surroundings.
• Conduct inspections to ensure Marriott and Moxy cleanliness standards are consistently achieved.
• Coordinate daily activities with Housekeeping, Front Office, Engineering, and Laundry teams.
• Monitor maintenance issues, safety concerns, and cleanliness deficiencies, ensuring prompt follow-up and resolution.
• Prepare work assignments, update operational changes, and communicate key information during shift handovers.
• Support room discrepancy resolution and operational coordination when required.
• Assist with training, coaching, motivating, and developing Housekeeping Crew members.
• Ensure compliance with safety, security, and quality assurance standards.
• Complete daily reports, inspections, and departmental documentation accurately.
• Lead by example and create a positive, guest-focused culture within the team.

What Makes You a Great Fit

• Passion for cleanliness, hospitality, and guest satisfaction.
• Strong leadership and team-building skills.
• Excellent attention to detail and quality standards.
• Strong communication and organizational abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Comfortable working in a hands-on operational role.
• Minimum 1 year of Housekeeping experience and 1 year of supervisory experience preferred.
• High School Diploma, G.E.D., or equivalent qualification.

Why You'll Love MOXY

At Moxy, we hire people with personality. We celebrate individuality, teamwork, and authentic hospitality. If you're passionate about creating welcoming spaces, leading a fun and energetic Crew, and making a difference behind the scenes, you'll fit right in.