Protégé Trainee - Project Support Office

Maxis; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

Maxis is seeking a Project Support Office (PSO) Protégé to assist in retail store build, renovation, and rollout projects nationwide. You will gain hands-on exposure to project coordination, documentation control, and financial administration while working with project managers and cross-functional teams.

You will support BQ reviews, permit management, and budget tracking, helping ensure timely approvals and efficient project delivery in a dynamic retail environment.

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Quantity Surveying, Project Management, Construction Management, or a related field.
• Fresh graduates or candidates with 0–1 year of working experience are encouraged to apply.
• Exposure to project coordination, administration, retail operations, or construction-related environments would be an added advantage.

Responsibilities

• Review Bills of Quantities (BQ) and assist in project coordination, identifying discrepancies and potential cost overruns.
• Coordinate project documentation, permits, and applications with councils, landlords, contractors and regulators.
• Maintain a structured document management system with version control and audit-ready records.
• Support PRs/POs, process invoices, track expenditures, and monitor budgets.
• Document and improve project processes, workflows, and SOPs to boost efficiency and knowledge sharing.
• Monitor store renovations to ensure brand standards and coordinate maintenance with stakeholders.
• Collaborate with Retail Management, Consumer Business, Finance, Procurement and external partners for smooth execution.
• Prepare project status updates, trackers, reports, minutes, and presentation materials for governance reviews.

Skills

Organisational skills

Communication skills

Multitasking

Attention to detail

Analytical thinking

Collaboration

Education

Bachelor’s or Diploma in Business/PM/Construction fields

Tools

Microsoft Excel

PowerPoint

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Join Maxis as a Project Support Office (PSO) Protégé, where you will gain hands-on experience supporting retail store build, renovation, and rollout projects across the country. This role provides exposure to project coordination, financial administration, documentation management, vendor engagement, and operational excellence while working closely with project managers and cross-functional stakeholders to ensure successful project delivery.

What will you be doing?

• Bill of Quantities (BQ) Review & Project Coordination
  Support the review and verification of Bills of Quantities (BQ) against project specifications, drawings, and site progress. Assist in identifying discrepancies, quantity variations, and potential cost overruns for escalation to the Project Manager.
• Regulatory Documentation & Permit Management
  Coordinate project-related documentation, permits, and applications. Liaise with councils, landlords, contractors, and regulatory bodies to ensure submissions are completed accurately and approvals are obtained on time.
• Document Control & Records Management
  Maintain a structured document management system for project records, ensuring proper filing, version control, document tracking, and easy retrieval of project information for reporting and audit purposes.
• Financial Administration & Budget Tracking
  Support the raising of Purchase Requisitions (PRs) and Purchase Orders (POs), process invoices, track project expenditures, and maintain budget records. Assist in monitoring spending against approved budgets and highlight potential variances.
• Process Improvement & Operational Support
  Assist in documenting and improving project processes, workflows, and standard operating procedures to enhance efficiency, consistency, and knowledge sharing across the team.
• Store Maintenance & Brand Standards Support
  Support the monitoring of existing and newly renovated stores to ensure compliance with brand standards and retail design requirements. Assist in coordinating maintenance activities and follow-up actions with relevant stakeholders.
• Stakeholder Coordination
  Work closely with internal teams including Retail Management, Consumer Business, Finance, Procurement, and external partners to support project execution and ensure smooth communication across all parties.
• Project Reporting & Administration
  Prepare project status updates, trackers, reports, meeting minutes, and presentation materials to support governance and management reviews.

What do you need to have for this role?

Education

• Diploma or Bachelor's Degree in Business Administration, Quantity Surveying, Project Management, Construction Management, or a related field.

Work Experience

• Fresh graduates or candidates with 0–1 year of working experience are encouraged to apply.
• Exposure to project coordination, administration, retail operations, or construction-related environments would be an added advantage.

Skills / Knowledge

• Strong organisational and documentation management skills.
• Good written and verbal communication skills.
• Ability to manage multiple tasks and deadlines effectively.
• Attention to detail and accuracy in handling project records and financial documentation.
• Familiarity with Purchase Requisition (PR), Purchase Order (PO), invoice processing, and budget tracking processes is an advantage.
• Proficient in Microsoft Excel, PowerPoint, and other Microsoft Office applications.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively with multiple stakeholders.

Why Join Us?

• Gain exposure to end-to-end retail store build and rollout projects.
• Develop project management, financial administration, and stakeholder management skills.
• Learn from experienced project and retail professionals.
• Work on impactful projects supporting Maxis' retail footprint nationwide.
• Build a strong foundation for a career in project management, operations, or retail development.

Duration of Programme: 12 months starting from December 2026.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance regardless of ethnicity, gender, age, education, religion, nationality or physical ability.