Protégé Trainee - Project Support Office

Maxis; Kampung Paya; On-site; MYR 36,000 - 60,000; Full time

Job summary

Maxis is looking for a Project Support Office (PSO) Protégé to gain hands-on experience supporting nationwide retail store build, renovation, and rollout projects. You will work with project managers and cross-functional teams on documentation, budgeting, and stakeholder engagement.

The role emphasizes regulatory compliance, process improvements, and meticulous record-keeping to ensure timely project delivery. Fresh graduates are welcome for a 12-month programme starting December 2026.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Quantity Surveying, Project Management, Construction Management, or a related field.
• Fresh graduates or candidates with 0-1 year of working experience are encouraged to apply.
• Exposure to project coordination, administration, retail operations, or construction-related environments would be an added advantage.

Responsibilities

• Bill of Quantities (BQ) Review & Project Coordination: support verification of BQ against specs, drawings, and site progress; identify discrepancies and potential cost overruns.
• Regulatory Documentation & Permit Management: coordinate documentation, permits, and applications with councils and regulators to ensure timely approvals.
• Document Control & Records Management: maintain organized project records with version control and easy retrieval.
• Financial Administration & Budget Tracking: assist with PRs/POs, invoices, and budget tracking; flag variances.
• Process Improvement & Operational Support: document and improve project processes and workflows for efficiency.
• Store Maintenance & Brand Standards: monitor stores to ensure brand standards; coordinate maintenance actions.
• Stakeholder Coordination: collaborate with Retail Management, Consumer Business, Finance, Procurement, and external partners.
• Project Reporting & Administration: prepare status updates, trackers, reports, and meeting minutes.

Skills

Organisational skills

Communication skills

Task management

Attention to detail

Stakeholder collaboration

Analytical thinking

Multitasking

Education

Diploma/Bachelor's in related field

Tools

Microsoft Excel

PowerPoint

Job description

Are you ready to get ahead in your career? We want to empower you to turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Join Maxis as a Project Support Office (PSO) Protégé, where you will gain hands-on experience supporting retail store build, renovation, and rollout projects across the country. This role provides exposure to project coordination, financial administration, documentation management, vendor engagement, and operational excellence while working closely with project managers and cross-functional stakeholders to ensure successful project delivery.

What will you be doing?

1. Bill of Quantities (BQ) Review & Project Coordination Support the review and verification of Bills of Quantities (BQ) against project specifications, drawings, and site progress. Assist in identifying discrepancies, quantity variations, and potential cost overruns for escalation to the Project Manager.
2. Regulatory Documentation & Permit Management Coordinate project-related documentation, permits, and applications. Liaise with councils, landlords, contractors, and regulatory bodies to ensure submissions are completed accurately and approvals are obtained on time.
3. Document Control & Records Management Maintain a structured document management system for project records, ensuring proper filing, version control, document tracking, and easy retrieval of project information for reporting and audit purposes.
4. Financial Administration & Budget Tracking Support the raising of Purchase Requisitions (PRs) and Purchase Orders (POs), process invoices, track project expenditures, and maintain budget records. Assist in monitoring spending against approved budgets and highlight potential variances.
5. Process Improvement & Operational Support Assist in documenting and improving project processes, workflows, and standard operating procedures to enhance efficiency, consistency, and knowledge sharing across the team.
6. Store Maintenance & Brand Standards Support Support the monitoring of existing and newly renovated stores to ensure compliance with brand standards and retail design requirements. Assist in coordinating maintenance activities and follow-up actions with relevant stakeholders.
7. Stakeholder Coordination Work closely with internal teams including Retail Management, Consumer Business, Finance, Procurement, and external partners to support project execution and ensure smooth communication across all parties.
8. Project Reporting & Administration Prepare project status updates, trackers, reports, meeting minutes, and presentation materials to support project governance and management reviews.

What do you need to have for this role?

Education Diploma or Bachelor's Degree in Business Administration, Quantity Surveying, Project Management, Construction Management, or a related field.

Work Experience Fresh graduates or candidates with 0-1 year of working experience are encouraged to apply.

Exposure to project coordination, administration, retail operations, or construction-related environments would be an added advantage.

Skills / Knowledge

• Strong organisational and documentation management skills.
• Good written and verbal communication skills.
• Ability to manage multiple tasks and deadlines effectively.
• Attention to detail and accuracy in handling project records and financial documentation.
• Familiarity with Purchase Requisition (PR), Purchase Order (PO), invoice processing, and budget tracking processes is an advantage.
• Proficient in Microsoft Excel, PowerPoint, and other Microsoft Office applications.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively with multiple stakeholders.

Why Join Us?

• Gain exposure to end-to-end retail store build and rollout projects.
• Develop project management, financial administration, and stakeholder management skills.
• Learn from experienced project and retail professionals.
• Work on impactful projects supporting Maxis' retail footprint nationwide.
• Build a strong foundation for a career in project management, operations, or retail development.

Duration of Programme

12 months starting from December 2026.

We look forward to welcoming enthusiastic and motivated individuals to our team!

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance - regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Tomorrow Begins Today We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today, as we make aspiration achievable today with reliable connectivity and simple experiences. We deeply believe that the key element to our success has always been our people.