Project Management BA - Strategy, Digital Delivery

Chubb; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Chubb invites a seasoned Business Analyst to lead requirements discussions with stakeholders, translate needs into BRD and functional specs, and design standard operating procedures. You will perform gap analyses, manage UAT, and train end users while supporting implementation and readiness trials.

The role requires strong experience in financial services and insurance, with a degree in IT/CS/IS or related discipline and relevant certifications.

Qualifications

• 5–8 years of relevant business analysis experience.
• 5+ years designing business systems.
• 2+ years in digital application implementation.
• 3+ years in financial services, preferably general insurance with Strategy/Ops/CI.
• Bachelor's Degree in IT, CS, IS, or related.
• PMI-PBA or similar BA certification is a plus.

Responsibilities

• Lead requirement discussions with stakeholders to map to technical functions.
• Gather, analyze, translate, design and document BRD and functional specs.
• Design and document processes into standard operating procedures.
• Conduct gap analysis to identify improvements and propose solutions.
• Manage and conduct UAT including test strategy, plan, and exit report.
• Conduct end-user training sessions.
• Provide post-implementation support.
• Manage Operational Readiness Trial.
• Collaborate with IT, Ops, Finance, LOB and regional stakeholders on digital projects.
• Perform other duties or projects as assigned.

Skills

BA experience

Systems design

Digital implementation

Financial services

PMI-PBA cert

Education

Bachelor's degree

Job description

Chubb invites a seasoned Business Analyst to lead requirements discussions with stakeholders, translate needs into BRD and functional specs, and design standard operating procedures. You will perform gap analyses, manage UAT, and train end users while supporting implementation and readiness trials.

The role requires strong experience in financial services and insurance, with a degree in IT/CS/IS or related discipline and relevant certifications.