Business Analyst, P&C Products

Chubb; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Chubb Malaysia is seeking an experienced Business Analyst to drive projects and ensure timely delivery. You will lead requirements discussions, document business needs, and coordinate with multiple stakeholders to translate needs into actionable backlog items.

The role covers UAT planning, test case drafting, governance support, and collaboration on risk and compliance documentation. A bachelor's degree and PMI-PBA certification would be advantageous.

Qualifications

• 5-8 years of business analysis experience.
• Experience in requirements gathering, backlog management, and stakeholder coordination.
• Experience supporting UAT planning, test case drafting and defect tracking.
• Experience in business process documentation, governance support, and operational coordination.

Responsibilities

• Lead requirements discussions with stakeholders to translate needs into backlog items.
• Gather, analyse, document business requirements and backlog details.
• Coordinate sessions and ensure readiness for the squad.
• Prepare governance, risk, and compliance documentation.
• Support UAT activities and incident-related updates.
• Conduct training/support documentation as needed.

Skills

Business analysis

Requirement gathering

Backlog management

Stakeholder coordination

UAT planning

Test case drafting

Defect tracking

Education

Bachelor's Degree or higher

Job description

Job Description

Responsible for overall accountability on business deliverables and and ensuring delivery on time to meet organisational and departmental goals.

• Lead business requirement discussions with business stakeholders and relevant departments to understand business needs and translate them into clear backlog items, requirements, and supporting documentation.
• Gather, analyse, document, and maintain business requirements, backlog details, business impact, and volumes.
• Coordinate requirements gathering sessions, scope discussions, and stakeholder feedback to ensure readiness for the squad.
• Prepare and maintain documentation for regional backlog inclusion, monthly business updates, and governance/risk registers.
• Support UAT activities by drafting test cases, preparing UAT plans, coordinating walkthroughs, ensuring test/data readiness, documenting outcomes, and tracking defects.
• Support production and incident-related activities by preparing updates, tracking progress, coordinating follow-ups, and maintaining logs and documentation.
• Assist with governance, risk, audit, compliance, and reporting-related documentation and coordination.
• Conduct training/support documentation activities such as user guides and communication materials where required.
• Perform other duties or projects as assigned.

Qualifications

• 5-8 years of relevant business analysis experience.
• Experience in requirement gathering, backlog management, and stakeholder coordination.
• Experience supporting UAT planning, test case drafting, defect tracking, and sign-off coordination.
• Experience in business process documentation, governance support, and operational coordination.
• Experience in financial services or insurance would be an advantage.
• Bachelor's Degree in Information Systems, Computer Science, IT, Business or any discipline.
• Business Analysis related certification such as PMI-Professional in Business Analysis (PMI-PBA) Will be an added advantage.