Business Analyst: Project Management & Digital Initiatives

Chubb Ltd.; Malaysia; On-site; MYR 60,000 - 120,000; Full time

Job summary

Chubb Ltd. is seeking a Project Management professional to drive cross-functional business analysis and deliver digital initiatives. You will lead requirements workshops, translate business needs into functional specs, and design standard operating procedures to ensure consistent processes across teams.

The role requires coordinating with IT, operations, finance, and regional stakeholders to implement projects, train end users, and support go-live readiness and post-implementation support.

Responsibilities

• Lead business requirement discussion with business stakeholders and relevant departments to understand the business requirements, design the business solutions and map them to technical functionalities.
• Responsible for gathering, analysis, translate, design and documenting business requirements into appropriate business requirement document & detailed functional specification.
• Design and document processes into standard operating procedures
• Conduct gap analysis on processes to identify improvement opportunities and propose and evaluate alternative solutions that will fulfil the business needs.
• Manage and conduct Business User Acceptance Test includes deliver test strategy, test plan, test case and exit report.
• Conduct training session for end users.
• Provide support during and post implementation.
• Manage and conduct Operation Readiness Trial.
• Partner with IT, Operation, Finance, Line of Business, other key regional stakeholders and external stakeholders in implementing digital projects and initiatives
• Other duties or projects as assigned

Job description

Chubb Ltd. is seeking a Project Management professional to drive cross-functional business analysis and deliver digital initiatives. You will lead requirements workshops, translate business needs into functional specs, and design standard operating procedures to ensure consistent processes across teams.

The role requires coordinating with IT, operations, finance, and regional stakeholders to implement projects, train end users, and support go-live readiness and post-implementation support.