Program & Operations Coordinator

Eng Teknologi Sdn. Bhd.; Bayan Lepas; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical Parking

Lifestyle Allowance

Petrol Allowance

Monthly Inc

Job summary

Eng Teknologi Sdn. Bhd. in Malaysia seeks an organized Operations Coordinator to coordinate RFQ data, liaise with customers on acknowledgments and FA submissions, and track delivery schedules.

You will manage sales orders, support ECN releases, handle RMA processes, and assist with data submissions, surveys, and logistics tasks. The role covers master schedule maintenance and periodic sales analysis.

Responsibilities

• Coordinate RFQ and data collection to support quotation preparation.
• Liaise with customers on order acknowledgments, schedule commitments, and FA submissions.
• Track and expedite delivery schedules and close orders timely.
• Manage customer feedback, complaints, inquiries including RMA generation and returns.
• Handle sales order entry and monitor progress until completion.
• Coordinate engineering change requests and ECN releases.
• Assist with general customer requirements such as data submissions, surveys, hotel arrangements, samples delivery/returns.
• Maintain and update master schedule, sales status, and perform weekly budget/sales analysis.
• Follow up on customer POs, forecasts, and coordinate product ordering status.
• Monitor customer payments collections and follow up on overdue payments.
• Generate reports for operations meetings and assist in preparing presentations for budget meetings, operation reviews, and customer visits.
• Perform other related duties as assigned by superior.

Job description

Eng Teknologi Sdn. Bhd. in Malaysia seeks an organized Operations Coordinator to coordinate RFQ data, liaise with customers on acknowledgments and FA submissions, and track delivery schedules.

You will manage sales orders, support ECN releases, handle RMA processes, and assist with data submissions, surveys, and logistics tasks. The role covers master schedule maintenance and periodic sales analysis.