Program Management Assistant

Eng Teknologi Sdn. Bhd.; Bayan Lepas; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical Parking

Lifestyle Allowance

Petrol Allowance

Monthly Inc

Job summary

Eng Teknologi Sdn. Bhd. in Malaysia seeks an organized Operations Coordinator to coordinate RFQ data, liaise with customers on acknowledgments and FA submissions, and track delivery schedules.

You will manage sales orders, support ECN releases, handle RMA processes, and assist with data submissions, surveys, and logistics tasks. The role covers master schedule maintenance and periodic sales analysis.

Responsibilities

• Coordinate RFQ and data collection to support quotation preparation.
• Liaise with customers on order acknowledgments, schedule commitments, and FA submissions.
• Track and expedite delivery schedules and close orders timely.
• Manage customer feedback, complaints, inquiries including RMA generation and returns.
• Handle sales order entry and monitor progress until completion.
• Coordinate engineering change requests and ECN releases.
• Assist with general customer requirements such as data submissions, surveys, hotel arrangements, samples delivery/returns.
• Maintain and update master schedule, sales status, and perform weekly budget/sales analysis.
• Follow up on customer POs, forecasts, and coordinate product ordering status.
• Monitor customer payments collections and follow up on overdue payments.
• Generate reports for operations meetings and assist in preparing presentations for budget meetings, operation reviews, and customer visits.
• Perform other related duties as assigned by superior.

Job description

Coordinate RFQ (Request for Quotation) and collect data such as PCA from NPI to support quotation preparation.

Liaise with customers on order acknowledgments, schedule commitments, and support for First Article (FA) submissions.

Track and expedite delivery schedules and ensure timely closure of orders.

Manage customer feedback, complaints, inquiries, including RMA (Return Material Authorization) generation and goods return process.

Handle sales order entry, monitor order progress, and ensure follow-up until completion.

Coordinate engineering change requests and support release of ECNs (Engineering Change Notices).

Provide assistance with general customer requirements such as data submissions, surveys, hotel arrangements, sample delivery/returns.

Maintain and update master schedule, sales status, and perform budget/sales analysis (weekly or as needed).

Follow up on customer Purchase Orders (PO), forecasts, and coordinate product ordering status.

Monitor customer payment collections and follow up on overdue payments.

Generate reports for operations meetings and assist in preparing presentations for budget meetings, operation reviews, and customer visits.

Perform other related duties as assigned by the superior from time to time

Perks and benefits

• Medical Parking Lifestyle Allowance, Petrol Allowance, Monthly Inc

ENG TEKNOLOGI SDN. BHD. is a subsidiary company of Engtek Group which is a premier technology group in Malaysia and the region and backed up by strong financial track records. Our company is engaged primarily in the manufacturing of industrial mechanical products and precision metal components for various industries.

ENG TEKNOLOGI SDN. BHD. is a subsidiary company of Engtek Group which is a premier technology group in Malaysia and the region and backed up by strong financial track records. Our company is engaged primarily in the manufacturing of industrial mechanical products and precision metal components for various industries.