Program Manager

Flex Ltd; Seberang Perai; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision insurance

Life insurance

Paid time off

Bonus opportunities

Job summary

Axiom in Penang is hiring a Program Manager to lead cross-functional teams in delivering customer-focused products and services. This role guides project strategies, coordinates timelines, and oversees budgets and resources to ensure on-time, within-scope delivery and strong customer satisfaction.

You will partner with engineering, operations and finance to manage lifecycle activities, negotiate contracts when needed, and maintain robust relationships with customers across sites.

Qualifications

• Bachelor's degree in engineering or related field.
• Minimum of 10 years of program administration/management experience.
• Experience in cost analysis, budget management, or financial planning is a plus.
• Strong operations, technical and people/process skills with customer relationship abilities.
• Knowledge of multiple functional technologies and interdependencies at the site.
• Accountability for program wellness and understanding of Flex-related business.
• Prior EMS industry experience preferred.

Responsibilities

• Organize, plan and direct program schedules and budgets.
• Track relevant metrics and drive action items based on results.
• Assist with contract negotiations as required.
• Coordinate interdepartmental activities to meet product development timelines and business metrics.
• Manage staffing and resource allocation for each program phase.
• Communicate with customers and act as escalation point for issues.
• Oversee customer satisfaction reviews and corrective actions.
• Develop and maintain relationships with customers and drive project progression.

Skills

Program management

Cross-functional leadership

Contract negotiations

Customer relationships

Budget oversight

Education

Bachelor's degree in engineering

Job description

Axiom builds the digital and electrical infrastructure powering the AI era. We design, build and deploy integrated power, thermal and compute solutions that help data centers, utilities and innovators scale faster, operate more efficiently and meet growing demand. Built on decades of manufacturing expertise, global operations and a proven ability to deliver complex systems at scale, Axiom combines innovation with real-world execution. We're helping close the gap between what the future demands and what the world can deliver. At Axiom, you'll take on meaningful challenges, be trusted with real responsibility, and work alongside people who value candor, collaboration, and continuous learning.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Manager located in Bukit Minyak, Penang. In this role, you will be In-charge of guiding a team of cross functional experts in the delivery of customer-focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.

What a typical day looks like:

• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customer´s satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Holds up production sites for projects, costs and other customer related matters through business and expertise.

The experience we’re looking to add to our team:

• Typically requires a Bachelor's degree in engineering or related field or equivalent experience.
• Typically requires a minimum of 10 years of experience in program administration/management or related area.
• Candidates with a financial background and experience in cost analysis, budget management, or financial planning will be an added advantage.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
• Accountability for the program wellness.
• Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
• Demonstrates detailed expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas.
• Understands the strategic impact of the function across sites.
• Prior experience in EMS industry is preferred.

What you’ll receive for the great work you provide:

Full range of medical benefits, dental, vision Life Insurance Paid Time Off Allowances & Bonuses

Axiom is an Equal Opportunity Employer

Axiom is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Axiom, you must complete the application process first).