Program Manager / Assistant Manager

Axiom; Seberang Perai; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

Life Insurance

Paid Time Off

Performance Bonus

Job summary

Axiom, part of Flex's spin-off focused on AI data center infrastructure, seeks a Program Assistant Manager in Prai, Penang. This role plans and directs program schedules and budgets, tracks metrics, negotiates contracts, and coordinates cross-functional activities to meet timelines, quality, and business metrics.

The ideal candidate has a engineering-related bachelor's degree and at least 5 years in program administration/management.

Qualifications

• Bachelor's degree in engineering or related field required.
• Minimum 5 years' experience in program administration/ management.
• Demonstrates advanced operations, technical and people/process skills.
• Knowledge of multiple functional technologies/processes and interdependencies at the site.
• Accountability for the program wellness.

Responsibilities

• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee interdepartmental activities ensuring adherence to product development timelines, delivery, quality and business metrics.
• Review program proposals to resolve time frames, funding requirements, procedures, staffing, and resource allotment.
• Establish work plans and staffing for each phase and coordinate recruitment or assignment of personnel.
• Coordinate product life cycle activities with P&L and customer satisfaction; manage accounts of varying complexities.
• Be the key channel of communication for customers and act as escalation for issues.
• Conduct customer satisfaction reviews and implement corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track project and program deliverables.

Skills

Program management

Contract negotiations

Stakeholder communication

Education

Bachelor's degree in engineering or related field

Minimum 5 years experience in program administration/ management

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Assistant Manager located in Prai, Penang.

What a typical day looks like:

• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customer's satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Holds up production sites for projects, costs and other customer related matters through business and expertise.

The experience We're looking to add to our team:

• Typically requires a Bachelor's degree in engineering or related field or equivalent experience.
• Typically requires a minimum of 5 years' experience in program administration/ management or related area.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
• Accountability for the program wellness.

What you'll receive for the great work you provide:

• Medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Performance Bonus

NB87

Axiom is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Axiom, you must complete the application process first).