Program Coordinator

Enterprise Solutions from Michael Page; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

Competitive remuneration and benefits

Job summary

Michael Page in Kuala Lumpur is seeking a Program Coordinator to manage the contingent workforce lifecycle from onboarding to offboarding across APAC. You will support end-to-end processes, liaise with Hiring Managers and suppliers, and ensure timely, compliant delivery of contingent talent.

The role requires 1–4 years in MSP or recruitment, strong VMS knowledge, and excellent stakeholder management. A proactive, process-driven mindset is essential for success in a global recruitment leader.

Qualifications

• 1–4 years of MSP, vendor management, contingent workforce, or recruitment experience.
• Strong understanding of VMS systems and contingent hiring processes.
• Excellent communication, stakeholder management, and influencing skills.

Responsibilities

• Support end-to-end contingent workforce lifecycle, including requisition creation and onboarding, across APAC.
• Serve as the primary point of contact for hiring managers, suppliers, and contingent workers.
• Review resumes, conduct initial screenings, and submit qualified candidates through the VMS.
• Provide training and guidance to hiring managers on MSP policies and VMS processes.
• Manage supplier relationships, onboarding new suppliers, and ensuring adherence to standards.
• Track, document, and resolve client and supplier issues with timely closure.
• Coordinate contractor onboarding requirements and readiness for assignment start dates.

Skills

MSP

Vendor Management

Contingent Workforce

Recruitment

Tools

VMS systems

Job description

With about 6,000-plus people across 34 countries, Michael Page connects people with roles that bring out their best and helps teams find the talent they need. For 50 years, we’ve been changing lives by building a global network and a reputation customers trust.

We’re the world’s number one permanent recruiter. That means you’re backed by a strong global brand, and leaders who know their markets inside out.

We give our people what they need to do a great job, an inclusive culture that rewards performance, and the training, leadership and technology to help them grow. Our job is to set our people up for success, so every day can be a life‑changing one. Page makes it possible; you make it Page.

What will you be doing?

As a Program Coordinator, you will facilitate and manage various processes specific to the client within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers. Duties include:

Key Activities could include:

• Support end-to-end contingent workforce lifecycle, including requisition creation, candidate sourcing coordination, interview scheduling, onboarding, assignment management, time & expense processing, and offboarding across APAC stakeholders
• Serve as the primary point of contact for hiring managers, suppliers, and contingent workers, ensuring consistent communication and alignment via email, phone, and meetings
• Review resumes, conduct initial screenings where required, and submit qualified candidates to hiring managers through the VMS
• Provide training and guidance to hiring managers on MSP policies, requisition entry, candidate evaluation, contractor approvals, and VMS processes
• Manage supplier relationships, including onboarding new suppliers, delivering VMS training, and ensuring adherence to program standards and processes
• Track, document, and resolve client and supplier issues, ensuring timely closure and high levels of stakeholder satisfaction
• Maintain and update worker assignments, ensuring accuracy of status changes and compliance with MSP requirements
• Monitor supplier performance and compliance against SLAs, including invoicing accuracy, time & expense submission, and assignment lifecycle adherence
• Coordinate contractor onboarding requirements, including background checks, drug screening, bill rate validation, and readiness for assignment start dates
• Act as a key stakeholder management partner across APAC (7+ countries), supporting escalation management, problem-solving, and alignment between clients, suppliers, and internal teams

What are we looking for?

• 1–4 years’ experience in MSP, Vendor Management, Contingent Workforce, or Recruitment
• Strong understanding of VMS systems and contingent hiring processes
• Excellent communication, stakeholder management, and influencing skills
• Strong organisational skills with the ability to prioritise and work under pressure
• Proactive, reliable, and detail-oriented with strong process discipline
• Customer-focused mindset with the ability to work collaboratively in a team environment
• Strong business ethics, integrity, and ability to work within structured procedures

How will you be rewarded?

We offer a comprehensive remuneration and benefits package, including: