Program Administrator

MICLOH Consulting Group; Johor Bahru; On-site; MYR 33,000 - 47,000; Full time

Job summary

MICLOH Consulting Group in Malaysia is seeking an organised Programme Administrator to support students, coordinate training programmes, handle enquiries, and assist with general administration. You will also work with AI tools to improve daily workflows.

The role suits diploma graduates who are detail-oriented, able to manage multiple tasks, and communicate in English and Bahasa Malaysia; Mandarin is an added advantage. Fresh graduates are welcome to apply.

Qualifications

• Diploma or equivalent qualification; fresh graduates are welcome.
• Organised, responsible, detail-oriented, and able to manage multiple tasks.
• Patient and comfortable communicating with students, trainers, and clients.
• Able to work independently and follow up consistently.
• Basic proficiency in Microsoft Office or Google Workspace.
• Familiarity with AI tools, automation, or agentic systems is a strong advantage.

Responsibilities

• Support students with enrollment, payments, class information, assignments, assessments, and certificates.
• Maintain student records and follow up on outstanding documents or required actions.
• Respond professionally to enquiries from prospective students, existing students, and clients.
• Coordinate class schedules, trainers/lecturers, materials, venues, and online meeting links.
• Prepare programme documents such as letters, invoices, receipts, reports, and certificates.
• Assist with filing, data entry, procurement, events, and general office administration.
• Use AI tools and agentic systems to support communication, documentation, research, and workflow improvement.

Skills

Organised

Attention to detail

Communication

Multitasking

Education

Diploma or equivalent qualification

Tools

Microsoft Office

Google Workspace

Job description

We are an HR consulting firm and professional development academy looking for an organised, responsible, and service-oriented Programme Administrator.

You will support our students, coordinate training programmes, handle enquiries, and assist with general administration. You will also work with various AI tools and agentic systems to improve daily workflows.

Key ResponsibilitiesStudent Support and Administration

• Assist students with enrollment, payments, class information, assignments, assessments, and certificates.
• Maintain student records and follow up on outstanding documents or required actions.

Enquiries and Enrolment

• Respond professionally to enquiries from prospective students, existing students, and clients.
• Provide programme information and follow up on enrolment enquiries.
• Coordinate class schedules, trainers/lecturers, materials, venues, and online meeting links.
• Prepare programme documents such as letters, invoices, receipts, reports, and certificates.

Office and Digital Support

• Assist with filing, data entry, procurement, events, and general office administration.
• Use AI tools and agentic systems to support communication, documentation, research, and workflow improvement.

Who We’re Looking For

• Diploma or equivalent qualification; fresh graduates are welcome.
• Organised, responsible, detail-oriented, and able to manage multiple tasks.
• Patient and comfortable communicating with students, trainers, and clients.
• Able to work independently and follow up consistently.
• Basic proficiency in Microsoft Office or Google Workspace.
• Familiarity with AI tools, automation, or agentic systems is a strong advantage.
• Willing to learn and use new digital and AI tools.
• Able to communicate in English and Bahasa Malaysia; Mandarin is an added advantage.

Why Join Us?

• Gain experience in HR consulting, professional training, and education administration.
• Develop skills in student coordination, customer service, and programme operations.
• Gain hands-on exposure to AI tools and agentic systems.
• Work in a supportive environment with opportunities to learn and grow.

If you enjoy organising, helping people, and learning new technology, we would be happy to hear from you.