Admin & Business Development Executive (Academy)

Private Advertiser; Sibu; On-site; MYR 56,000 - 89,000; Full time

Job summary

Private Advertiser is seeking an Admin & Business Development Executive (Academy) to support daily coding school operations and drive growth through partnerships, enrolments, and marketing activities.

You will handle class schedules, enrollments, payments, and student records while building relationships with schools and communities to expand program reach.

Qualifications

• Diploma/Degree in Business, Marketing, Education or related fields.
• Experience in admin, sales, customer service, or education centre operations is an advantage.
• Strong communication skills in English/Malay (Mandarin is a bonus).
• Organised, responsible, proactive, and able to work independently.
• Basic digital skills: Google Workspace, WhatsApp Business, CRM (training provided).

Responsibilities

• Manage daily operations of the coding school (class schedules, student attendance, teacher coordination).
• Handle front-desk enquiries (walk-in, WhatsApp, phone calls, social media DMs).
• Register new students, process payments, issue receipts and invoices.
• Maintain student records, class timetables, and teacher assignment sheets.
• Manage inventory of devices, laptops, robots, stationery, and teaching materials.
• Ensure the learning environment is clean, safe, and ready for classes.
• Support HR tasks such as teacher payroll tracking and attendance.
• Handle basic admin tasks: filing, reporting, document preparation, record keeping.
• Drive student enrolment for regular classes, workshops, and holiday camps.
• Build partnerships with schools, tuition centres, kindergartens, and community groups.
• Coordinate outreach activities (school demo classes, education fairs, community events).
• Pitch coding programs to principals, teachers, and school management.
• Prepare proposals and quotations for program collaborations.
• Assist in planning and executing marketing campaigns to reach new customers.
• Work with the marketing team to create content for social media (FB, IG, TikTok).
• Assist in running ad campaigns and managing enquiries from those ads.
• Contribute ideas for promotions, open days, and school events.
• Maintain website/program information updates (if needed).
• Prepare weekly lead tracking and student registration reports.
• Monitor conversion rates and identify improvement opportunities.
• Track business development activities and partnership pipelines.
• Provide monthly sales and operational performance updates.

Skills

Communication skills

Bilingual English/Malay

Organisational skills

Proactive mindset

Education

Diploma/Degree in Business/Marketing/Education

Tools

Google Workspace

WhatsApp Business

CRM

Job description

Admin & Business Development Executive (Academy)

This role supports both daily operations of the coding school/coding academy and drives business growth through partnerships, marketing activities, and student enrolment.

Key Responsibilities

Manage daily operations of the coding school (class schedules, student attendance, teacher coordination).

Handle front-desk enquiries (walk-in, WhatsApp, phone calls, social media DMs).

Register new students, process payments, issue receipts and invoices.

Maintain student records, class timetables, and teacher assignment sheets.

Manage inventory of devices, laptops, robots, stationery, and teaching materials.

Ensure the learning environment is clean, safe, and ready for classes.

Support HR tasks such as teacher payroll tracking and attendance.

Handle basic admin tasks: filing, reporting, document preparation, record keeping.

2. Customer Service & Parent Communication

Provide excellent customer service to parents and students.

Update parents on student progress, class changes, and upcoming programs.

Follow up with leads, answer programme enquiries, and assist with registration.

Manage WhatsApp broadcast, reminders, and announcement messages.

Resolve issues or feedback professionally.

3. Business Development

Drive student enrolment for regular classes, workshops, and holiday camps.

Build partnerships with schools, tuition centres, kindergartens, and community groups.

Coordinate outreach activities (school demo classes, education fairs, community events).

Pitch coding programs to principals, teachers, and school management.

Prepare proposals and quotations for program collaborations.

Assist in planning and executing marketing campaigns to reach new customers.

4. Marketing Support

Work with the marketing team to create content for social media (FB, IG, TikTok).

Assist in running ad campaigns and managing enquiries from those ads.

Contribute ideas for promotions, open days, and school events.

Maintain website/program information updates (if needed).

5. Reporting & Data Management

Prepare weekly lead tracking and student registration reports.

Monitor conversion rates and identify improvement opportunities.

Track business development activities and partnership pipelines.

Provide monthly sales and operational performance updates.

Job Requirements

Diploma/Degree in Business, Marketing, Education or related fields.

Experience in admin, sales, customer service, or education centre operations is an advantage.

Strong communication skills in English/Malay (Mandarin is a bonus).

Comfortable speaking to parents, teachers, and school leaders.

Organised, responsible, proactive, and able to work independently.

Basic digital skills: Google Workspace, WhatsApp Business, CRM (training provided).

Passionate about education and technology is a plus.