Product Specialist

Avelon Healthcare Group; Kuala Lumpur; On-site; MYR 50,000 - 90,000; Full time

Job summary

Avelon Healthcare Group is seeking a Product Specialist to initiate and grow wellness business relationships with doctors, pharmacists and healthcare providers in Malaysia. You will promote products, provide professional consultation, coordinate orders and support after-sales service to ensure customer satisfaction and loyalty.

Your role involves identifying new opportunities, traveling to Johor and Melaka, building strong networks, delivering product trainings and reports to management.

Qualifications

• Degree in Medical Science, Biomedical Science, Pharmacy, Healthcare, Business or related field.
• 2-3 years of relevant working experience in healthcare, pharmaceutical, or related industry preferred.
• Fresh graduates with strong portfolio and relevant experience may also be considered.

Responsibilities

• Identify and develop new business opportunities through various sales channels to achieve sales targets and market expansion.
• Build, maintain, and strengthen professional relationships with existing and prospective customers, including doctors, pharmacists, and healthcare providers.
• Present and promote company products effectively by providing accurate product information, recommendations, and professional consultation to clients.
• Deliver excellent after-sales support, including order coordination, product training, and prompt resolution of customer inquiries or issues to ensure customer satisfaction and loyalty.
• Monitor market trends, competitor activities, and customer feedback to support strategic planning and improve sales effectiveness.
• Work closely with the marketing, customer service, and product teams to ensure alignment in achieving business objectives and enhancing customer experience.
• Assist the marketing team in organizing and supporting sales and promotional activities such as workshops, exhibitions, roadshows, and product launches.
• Maintain accurate records of sales activities, customer interactions, and business development progress. Prepare regular sales reports and updates for management review.
• Follow up on outstanding payments and ensure timely collection in accordance with company policies.

Skills

Sales

Communication

Relationship building

Negotiation

Presentation

Education

Degree in Medical Science/Pharmacy/Healthcare/Business

Job description

At Avelon Healthcare, we are looking for a Product Specialist tasked with initiating a wellness business relationship with potential customers and responsible for sales growth. Your responsibilities revolve around building relationships with doctors and pharmacists, promoting products or services, and driving sales.

Coverage Location:

Job Responsibilities:

Identify and develop new business opportunities through various sales channels to achieve sales targets and market expansion.

Build, maintain, and strengthen professional relationships with existing and prospective customers, including doctors, pharmacists, and healthcare providers.

Present and promote company products effectively by providing accurate product information, recommendations, and professional consultation to clients.

Deliver excellent after-sales support, including order coordination, product training, and prompt resolution of customer inquiries or issues to ensure customer satisfaction and loyalty.

Monitor market trends, competitor activities, and customer feedback to support strategic planning and improve sales effectiveness.

Work closely with the marketing, customer service, and product teams to ensure alignment in achieving business objectives and enhancing customer experience.

Assist the marketing team in organizing and supporting sales and promotional activities such as workshops, exhibitions, roadshows, and product launches.

Maintain accurate records of sales activities, customer interactions, and business development progress. Prepare regular sales reports and updates for management review.

Follow up on outstanding payments and ensure timely collection in accordance with company policies.

Qualification & Job Requirements:

Degree in Medical Science, Biomedical Science, Pharmacy, Healthcare, Business or related field.

2-3 years of relevant working experience in healthcare, pharmaceutical, or related industry preferred.

Fresh graduates with strong portfolio and relevant experience may also be considered.

Willing to travel to Johor and Melaka, Malaysia

Skills:

Strong communication, presentation and interpersonal skills. Good PR skill.

Patient while waiting for doctors.

Self-motivated, proactive and result-oriented with good negotiation skills.

Able to work independently and manage assigned territory effectively.

Possess a valid driving license and own transportation.

Ability to build and maintain professional relationships with healthcare professionals and business partners.

Able to communicate in English and Bahasa Malaysia. Proficient in Chinese would be an advantage.

Healthcare is always more than just a business - it’s about people, and the promise of better lives. Avelon's mission is simple: innovating for health, advancing for life.

Founded in 2006, Over the years, we have grown into a multi-division healthcare group - serving communities through pharmaceuticals, nutraceuticals & medical devices. Our group is built on five pillars:

1)Wholesale & Distribution Division;

2)Retail Pharmacy (Park@City Pharmacy) Division;

3)Health Supplements & Wellness Division;

4)Medicwave Orthopaedic Division;

5)Avelon Scientific Division

At every stage of life, Avelon Healthcare Group is here — listening, caring, and innovating. Because health is where life begins.

Healthcare is always more than just a business - it’s about people, and the promise of better lives. Avelon's mission is simple: innovating for health, advancing for life.

Founded in 2006, Over the years, we have grown into a multi-division healthcare group - serving communities through pharmaceuticals, nutraceuticals & medical devices. Our group is built on five pillars:

1)Wholesale & Distribution Division;

2)Retail Pharmacy (Park@City Pharmacy) Division;

3)Health Supplements & Wellness Division;

4)Medicwave Orthopaedic Division;

5)Avelon Scientific Division

At every stage of life, Avelon Healthcare Group is here — listening, caring, and innovating. Because health is where life begins.