E- Commerce Executive

Avelon Healthcare Group; Kuala Lumpur; Presencial; MYR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellness initiatives

Flexible working arrangements

Professional development opportunities

Career progression pathways

Descripción de la vacante

Avelon Healthcare Group in Kuala Lumpur is seeking an energetic E-Commerce Executive to lead digital sales and optimize online customer experiences across platforms such as Shopee, Lazada, the company website, Facebook and TikTok Shop.

You will develop and implement campaigns, analyse performance, collaborate with product and marketing teams, and help grow our healthcare product offerings in a fast-paced, sales-driven environment.

Formación

• Proven experience in an e-commerce or digital marketing role in a fast-paced environment.
• Experience managing multiple e-commerce platforms and digital marketing campaigns.
• Strong analytical skills and data-driven mindset.

Responsabilidades

• Manage and optimise e-commerce platforms to maximise sales and user experience.
• Develop and implement digital marketing campaigns to drive traffic and conversions.
• Collaborate with cross-functional teams on product listings, pricing, and promotions.
• Analyse KPIs and customer behaviour to inform strategy.
• Oversee digital advertising budgets and campaigns across channels.
• Improve website functionality, checkout flow, and cart recovery.
• Create product content and visuals aligned with brand objectives.
• Coordinate with suppliers and internal stakeholders for availability and fulfilment.
• Stay updated on e-commerce trends and best practices.

Conocimientos

E-Commerce management

Digital marketing

Digital analytics

CRM systems

Copywriting

Communication & project management

Healthcare/FMCG knowledge

Educación

Bachelor's degree in Marketing/Business/Digital Marketing or related field

Herramientas

Shopee

Lazada

Website (CMS)

Facebook Ads

TikTok Shop

Descripción del empleo

About the role

Avelon Healthcare Group is seeking an E-Commerce Executive to join our dynamic Marketing & Communications team. This is a full-time position based in Kuala Lumpur, where you will play a vital role in driving our digital presence and online sales performance. As an E-Commerce Executive, you will be responsible for managing and optimising our digital sales channels, implementing strategic initiatives to enhance customer engagement, and ensuring seamless online shopping experiences. This role is essential to our growth strategy as we expand our healthcare product offerings in the digital marketplace.

Key responsibilities

• Manage and optimise e-commerce platforms and digital storefronts to maximise sales performance and user experience
• Develop and implement digital marketing campaigns to drive traffic, increase conversions and boost online revenue
• Conduct market research and competitive analysis to identify opportunities for growth within the e-commerce space
• Collaborate with cross-functional teams to ensure product listings, pricing strategies and promotional campaigns are aligned with business objectives
• Monitor and analyse e-commerce metrics, key performance indicators (KPIs) and customer behaviour to inform strategic decisions
• Manage digital advertising budgets and campaigns across search engines, social media platforms and other digital channels
• Optimise website functionality, navigation and checkout processes to reduce cart abandonment and enhance customer satisfaction
• Create compelling product descriptions, content and visual assets that resonate with target audiences
• Liaise with suppliers, vendors and internal stakeholders to ensure timely product availability and smooth order fulfilment
• Stay current with e-commerce trends, digital marketing best practices and emerging technologies to maintain competitive advantage

What we're looking for

• Proven experience as an E-Commerce Executive or similar digital marketing role within a fast-paced, sales-driven environment
• Demonstrated expertise in managing e-commerce platforms, digital marketing strategies and online sales channels i.e shopee, lazada, website, facebook, tiktok shop etc.
• Strong proficiency in digital analytics tools and AI.
• Understanding of conversion rate optimisation (CRO) and customer journey mapping, after working hours reply is a norm for e-commerce requirement.
• Proficiency in marketing automation tools and customer relationship management (CRM) systems
• Strong creative and copywriting skills with the ability to produce engaging digital content
• Solid knowledge of healthcare, pharmaceutical or FMCG industries would be advantageous
• Excellent analytical and problem-solving abilities with a data-driven mindset
• Outstanding communication, organisational and project management skills
• Bachelor's degree in Marketing, Business, Digital Marketing or a related field, or equivalent professional experience

What we offer

Avelon Healthcare Group is committed to providing a supportive and rewarding workplace environment. We offer competitive remuneration packages, professional development opportunities and clear career progression pathways. Our comprehensive benefits programme includes health and wellness initiatives, flexible working arrangements where applicable, and a collaborative team culture that encourages innovation and creativity. We are dedicated to fostering employee wellbeing and work-life balance, ensuring you have the support needed to thrive both professionally and personally.

About us

Avelon Healthcare Group is a forward-thinking healthcare organisation dedicated to delivering exceptional healthcare solutions and products to communities across the region. With a strong commitment to innovation, quality and customer-centric service, we have established ourselves as a trusted name in the healthcare sector. Our mission is to improve healthcare accessibility and outcomes through strategic partnerships, digital transformation and patient-focused initiatives. We pride ourselves on our inclusive workplace culture, ethical business practices and continuous pursuit of excellence in everything we do.

Founded in 2006, Over the years, we have grown into a multi-division healthcare group - serving communities through pharmaceuticals, nutraceuticals & medical devices. Our group is built on five pillars:

• Wholesale & Distribution Division;
• Retail Pharmacy (Park@City Pharmacy) Division;
• Health Supplements & Wellness Division;
• Medicwave Orthopaedic Division;
• Avelon Scientific Division

At every stage of life, Avelon Healthcare Group is here — listening, caring, and innovating. Because health is where life begins.

Healthcare is always more than just a business - it’s about people, and the promise of better lives. Avelon's mission is simple: innovating for health, advancing for life.

Founded in 2006, Over the years, we have grown into a multi-division healthcare group - serving communities through pharmaceuticals, nutraceuticals & medical devices. Our group is built on five pillars:

• Wholesale & Distribution Division;
• Retail Pharmacy (Park@City Pharmacy) Division;
• Health Supplements & Wellness Division;
• Medicwave Orthopaedic Division;
• Avelon Scientific Division

At every stage of life, Avelon Healthcare Group is here — listening, caring, and innovating. Because health is where life begins.