Product Manager

upscale; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

Upscale in Kuala Lumpur seeks a proactive Business Development professional to expand market presence, build customer relationships, and drive revenue growth across key accounts.

You will conduct presentations, product demos, site visits, and provide solid support to clients while coordinating with sales teams and vendors. Fluent in English and Mandarin is preferred.

Bachelor's degree in business, marketing or related field and at least 3 years of relevant experience are required.

Qualifications

• Bachelor's degree in business, marketing or related field.
• At least 3 years of experience in sales or marketing.
• Strong communication and IT fluency.
• Ability to manage complex projects and multi-task.
• Fluent in English and Mandarin.

Responsibilities

• Develop new and manage existing customer relationships to retain revenue and win new business.
• Implement cross-sell and up-sell opportunities within accounts.
• Present, demo, site visit, and provide strong client support.
• Contact potential clients to establish rapport and arrange meetings.
• Provide monthly forecast and collaborate with vendors to create opportunities.
• Attend industry events and monitor market trends.

Skills

Communication skills

Data analysis

Negotiation

Relationship management

English & Mandarin fluency

Education

Bachelor's degree in business/marketing or related field

Tools

Microsoft Office Suite

Job description

Responsibilities:

• Together with sales team to develop new and manage existing customer relationships to retain existing revenue and attain additional business.
• Develop additional sales opportunities within partners by implementing actions to cross-sell and up-sell accounts and products
• To be able to do presentation, demo, site visit and provide good support to customers.
• Contacting potential clients to establish rapport and arrange meetings.
• Provides monthly forecast funnel of identified and proposed opportunities and work closely with Vendor create sales opportunity

• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Present new products and services to improve existing relationships
• Engage internal and external contacts
• Recognize opportunities for distribution channels, services, and campaigns that will result in sales
• Research and cultivate an accurate perception of the organizations mission and goals
• Forecast sales objectives and ensure they are fulfilled by the business development team
• Submit and ensure data is accurate on weekly progress reports
• Attend industry functions, including conferences and association events, and contribute information and feedback on upcoming market trends

Requirements:

• Bachelors degree in business, marketing or related field.

• At least 3 years relevant experience in sales or marketing. Business development in Point of Sales (POS) product and IP Surveillance will be advantage Strong communication skills and IT fluency.

• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

• team player, self-motivated, pro-active, result-oriented professional with an ability to work with minimum direction
• Fluent in English and mandarin

Key Skills and Competencies

• High level communication Skills
• Data and Analytical Skills

• Decision-Making Skills.
• Negotiation and Diplomatic Skills
• Relationship Management Skills