Channel Sales Specialist (IT Hardware)

Concentrix; Kuala Lumpur; On-site; MYR 56,000 - 89,000; Full time

Job summary

Concentrix Kuala Lumpur seeks a proactive sales professional to drive SMB growth onsite. You will build a robust pipeline, conduct prospecting, and coordinate with internal teams to close deals. The role emphasizes end-to-end sales, including quotations, cross-selling, and managing opportunities with CRM tools.

Fluency in English and Mandarin is valued for diverse client engagement. The position is fully onsite at KL office with 3–4 years of relevant experience and a diploma/degree in

Qualifications

• 3-4 years of sales and marketing experience preferred.
• Diploma/Degree in Business/ Marketing/IT or an equivalent discipline.
• Sound knowledge/passion in IT industry/products/solutions preferred.
• Should have a strong command over English and Mandarin.
• Strong communication skills and ability to work with multiple teams.
• Experience using CRM/ERP platforms and opportunity/lead qualification process.

Responsibilities

• Deal closure and quotation follow up where applicable.
• Prospecting and hunting new prospects for the assigned SMB accounts.
• Drive the reach, frequency, yield for SMB segment.
• Build pipeline through cold calling, email campaigns and market research.
• Primarily focus on Endpoint Solutions and Advanced solutions product mix.
• Drive cross selling into Advanced solutions product mix.
• Develop adequate pipeline to ensure coverage and drive conversions.
• Customer issues and helping the sales team with upsells and renewals.
• Focused on building loyalty with existing partners.
• Call down to drive communication awareness of any product campaign and promotions.
• Call down for RSVP registration for channel events.
• Support the country SMB & GTM strategy to drive business outcomes.
• Manage the sales and opportunity process through constant engagement with internal stakeholders including inside sales, product team, senior executives.
• Addressing customer issues and helping the sales team with upsells and renewals.
• Strong collaboration with existing internal and external stakeholders and partners.

Skills

Sales experience

Prospecting

CRM usage

English & Mandarin

Team collaboration

Education

Business/Marketing degree

Tools

CRM software

Job description

• Deal Closure and Quotation follow up where applicable


• Prospecting and hunting new prospects for the assigned SMB accounts


• Drive the reach, frequency, yield for SMB segment


• Build pipeline through a combination of cold calling, email campaigns and market research


• Primarily focus on Endpoint Solutions and Advanced solutions product mix


• Drive cross selling into Advanced solutions product mix


• Develop adequate pipeline to ensure coverage and drive conversions


• Customer issues and helping the sales team with upsells and renewals


• Focused on building loyalty with existing partners


• Call down to drive communication awareness of any product campaign and promotions


• Call down for RSVP registration for channel events


• Support the country SMB & GTM strategy to drive business outcomes


• Manage the sales and opportunity process through constant engagement with internal stakeholders including inside sales, product team, senior executives.


• Addressing customer issues and helping the sales team with upsells and renewals


• Strong collaboration with existing internal and external stakeholders and partners

Requirements:

Knowledge, Skills and Experience:

• 3-4 years of sales and marketing experience preferred


• Diploma/Degree in Business/ Marketing/IT or an equivalent discipline


• Sound knowledge/passion in IT industry/products/solutions preferred


• Should have a strong command over English and Mandarin


• Strong communication skills and ability to work with multiple teams


• Experience using CRM/ERP platforms and opportunity/lead qualification process


• Collaborative work style, team player and customer oriented

Other information:

• KL Office is located at NU Tower, KL


• Fully- Onsite

Privacy and Information security

• Adhere security requirements in the process.


• Protect the privacy of personal information.

All shortlisted candidates will be contacted.