Sales Manager

Menumiz™; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Menumiz™ in Kuala Lumpur is seeking an experienced Sales Manager to lead our hospitality POS SaaS sales efforts. You will develop targeted sales strategies, mentor a high-performing team, and build strong relationships with hospitality clients to drive revenue and market share.

Role requires deep industry knowledge, KPI proficiency, and a track record of meeting or exceeding sales targets. English and Mandarin proficiency are essential to engage diverse customers and events.

Qualifications

• Proven track record as a successful sales manager in hospitality technology with targets met or exceeded.
• Deep knowledge of the hospitality industry and its operational challenges.
• Proficient with KPI models and data-driven sales optimization.
• Experience using CRM tools to manage pipeline and forecast accurately.
• Strong leadership and team-building abilities to drive performance.
• Strategic thinker with analytical skills for market and product insights.

Responsibilities

• Develop sales strategies for hospitality market, identify target customers, and position the POS SaaS as the preferred solution.
• Lead and mentor the sales team, set targets, monitor performance, and drive revenue growth.
• Cultivate relationships with key decision-makers and tailor solutions to client needs.
• Conduct market research and stay ahead of industry trends and competitors.
• Implement KPI tracking, report to senior management, and optimize the sales process.
• Collaborate with marketing, product, and support to ensure a seamless customer journey.

Skills

Sales strategy

Team leadership

KPI analysis

CRM tools

Communication skills

Market research

Travel willingness

English & Mandarin

Education

MBA (preferred)

Bachelor’s in Business Administration/Marketing

Tools

CRM tools

Job description

Company Overview: We are a leading technology company specializing in providing cutting-edge Point of Sale (POS) system Software-as-a-Service (SaaS) solutions to the hospitality industry. Our state-of-the-art POS system streamlines operations, enhances customer experiences, and empowers businesses to thrive in the digital era. As we expand our presence and seek to revolutionize the hospitality sector, we are looking for an experienced Sales Manager to lead our sales team and drive revenue growth.

Role Overview: As the Experienced Sales Manager, you will be responsible for spearheading our sales efforts in the hospitality sector, promoting and selling our POS system to various establishments, such as restaurants, cafes, hotels, and bars. Your proven experience in sales, exceptional understanding of the hospitality industry, and proficiency in the KPI (Key Performance Indicator) model will be crucial in devising successful sales strategies and achieving business objectives.

Key Responsibilities:

• Sales Strategy Development: Utilize your comprehensive knowledge of the hospitality market to create effective sales strategies, including identifying target customers, understanding customer needs, and positioning our POS system SaaS as the preferred solution.
• Market Research.
• Team Leadership: Build, mentor, and lead a high-performing sales team. Provide guidance, support, and training to team members, encouraging their professional growth and ensuring they meet and exceed sales targets.
  Sales Target Achievement: Set ambitious sales targets and work closely with the sales team to develop action plans, monitor performance, and drive the team’s efforts to achieve or surpass revenue goals.
• Customer Relationship Management: Cultivate and maintain strong relationships with key decision-makers in the hospitality industry. Collaborate with existing and potential customers to understand their requirements and tailor solutions that best fit their needs.
  Market Research: Stay abreast of industry trends, competitor activities, and emerging technologies in the hospitality and POS sectors. Utilize this knowledge to inform strategic decision-making and product development initiatives.
• KPI Analysis and Reporting: Implement and manage the KPI model to measure the team’s performance, track sales metrics, and report progress to senior management. Use data-driven insights to identify areas for improvement and optimize the sales process.
  Cross-Functional Collaboration: Collaborate with marketing, product development, and customer support teams to align sales efforts with overall company objectives and ensure a seamless customer journey.
• Sales Presentations and Demos: Conduct persuasive sales presentations and product demonstrations to potential clients, showcasing the unique benefits of our POS system SaaS and addressing any queries or concerns.

Requirements:

• Proven track record as a successful sales manager in the hospitality technology industry, with a demonstrable history of meeting or exceeding sales targets.
• Extensive knowledge of the hospitality industry, including an understanding of its operational challenges and pain points.
• Proficiency in the KPI model and experience using data-driven insights to improve sales performance.
• Knowledge of CRM tools
• Excellent leadership and team-building skills, with the ability to motivate and guide a sales team to achieve outstanding results.
• Strong strategic thinking and analytical abilities, enabling you to develop effective sales strategies and adapt to evolving market conditions.
• Exceptional communication and presentation skills to engage with potential clients and build lasting relationships.
• Ability to travel as needed to meet clients and attend industry events.

Language: English and Mandarin

Join our dynamic team and be part of the revolution in the hospitality industry. If you are a proactive and experienced sales manager with a passion for technology and a drive for

Preferred Qualification:

MBA (Master of Business Administration) degree is preferred, but not mandatory. A Bachelor’s degree in Business Administration, Marketing, or a related field, combined with relevant work experience, will also be considered.

Min A Bachelor Degree in Business or Marketing , Preferably an MBA