Product Lead, Retail Deposits & Payments

HLB; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Hong Leong Bank is seeking a senior product leader to drive strategy for our retail deposits, debit cards and digital wallets, ensuring alignment with BN Malaysia regulations and the bank's Digital-at-the-Core approach.

Collaborate with CRM and Data teams to optimise onboarding, funding and value growth across branches and digital channels, while mentoring junior product managers and guiding cross-functional teams.

Qualifications

• Bachelor’s degree in Business, Finance, Economics, Statistics, Data Analytics.
• 6–10+ years of proven product management experience in Retail Banking, Consumer Deposits, Debit Cards, or Consumer Payments.
• Strong analytical fluency; able to interpret SQL/BI dashboards and cohort analysis.
• Deep knowledge of retail deposit economics, card schemes, payment rails, and BN Malaysia regulations.
• Experience using Design Thinking to shape customer journeys and mentor junior PMs.

Responsibilities

• Lead and enhance the retail CASA suite and build value propositions across FX and multi-currency wallets.
• Leverage LTV, CPA and analytics to optimize acquisition across channels.
• Analyze vintage cohorts and deploy automated onboarding journeys to drive salary crediting.
• Define and scale lifestyle debit card portfolio and digital payment rails.
• Guide product executives and collaborate with Digital Banking, Marketing, Compliance and Ops.

Skills

Product management

Analytics

Cross-functional leadership

SQL

Education

Bachelor’s degree in Business/Finance/Economics/Statistics/Data Analytics

Tools

SQL

CRM platforms

Job description

Hong Leong Bank is seeking a senior product leader to drive strategy for our retail deposits, debit cards and digital wallets, ensuring alignment with BN Malaysia regulations and the bank's Digital-at-the-Core approach.

Collaborate with CRM and Data teams to optimise onboarding, funding and value growth across branches and digital channels, while mentoring junior product managers and guiding cross-functional teams.