Preventive Maintenance Coordinator

Sime Industrial; Selangor; On-site; MYR 67,000 - 100,000; Full time

Job summary

Sime Industrial Malaysia is seeking a proactive PM coordinator to manage Preventive Maintenance (PM) activities under CVA contracts for Caterpillar equipment. You will coordinate scheduling, service calls, parts ordering, and invoicing to ensure on-time completion within the +50-hour service window and aligned with Caterpillar maintenance intervals.

The role requires a Diploma in Business Administration or related field with at least 4 years' experience, strong IT skills (MS Office), and fluency

Qualifications

• Diploma in Business Administration or related field required.
• 4+ years of relevant working experience preferred.
• Proficient IT skills with strong MS Office knowledge.
• Excellent interpersonal, communication, analytical and problem-solving abilities.
• Fluent in English and Bahasa Melayu.

Responsibilities

• Coordinate and support Preventive Maintenance (PM) activities for CVA contracts, ensuring service is completed accurately and within +50-hour window.
• Monitor PM due dates and communicate requirements to branches and stakeholders to ensure timely execution and minimize delays.
• Oversee PM scheduling, service call creation, parts ordering, invoicing, and end-to-end CVA PM operations.
• Drive business development initiatives for PM services within Caterpillar frameworks, liaising with customers and dealer branches in Malaysia.

Skills

PM coordination

Customer service

MS Office

Microsoft Dynamics AX

Education

Diploma in Business Administration

Tools

Microsoft Dynamics AX

Job description

Coordinate and support branches in managing Preventive Maintenance (PM) activities for all Customer Value Agreement (CVA) contracts, ensuring servicing is completed accurately and within the required +50-hour service window.

Monitor PM due dates and proactively communicate service requirements to branches and relevant stakeholders to ensure timely execution and minimize service delays.

Ensure CVA customers receive scheduled PM servicing in accordance with Caterpillar-recommended maintenance intervals and standards, reducing the risk of unexpected machine breakdowns.

Oversee CVA-related PM operations, including PM scheduling, service call creation and monitoring, parts ordering, job completion, and invoicing to ensure smooth end-to-end execution.

Drive and support business development initiatives related to Preventive Maintenance services within Caterpillar frameworks, working closely with customers and dealer branches across Malaysia.

Support branches in managing PM workloads by coordinating resources, providing guidance, and resolving execution challenges to ensure service commitments are consistently met.

Maintain effective communication and collaboration with internal and external stakeholders to facilitate timely resolution of PM-related issues and ensure compliance with contractual requirements.

Job Requirements

Diploma in Business Administration or a related field, with a minimum of 4 years of relevant working experience.

Proficient in IT, with good knowledge of Microsoft Office applications.

Strong interpersonal, communication, analytical, and problem-solving skills.

Knowledge in Microsoft Dynamics AX will be an added advantage.

Good organizational and coordination skills, with a proactive and positive attitude.

Fluent in both spoken and written English and Bahasa Melayu.