Personal Loan Growth & KYC Specialist

Hong Leong Bank; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Hong Leong Bank in Malaysia invites you to join our retail finance team as a loan officer focusing on the New National segment. You will secure new quality loans, maintain relationships with dealers and customers, ensure proper documentation, conduct KYC, and guide applicants through HP agreements.

With a century of heritage, Hong Leong Bank provides a digital-focused environment and nationwide network; this role offers exposure to CTOS checks, accurate data entry, daily case status updates, and

Responsibilities

• Meet sales target by securing new quality loans in line with Management decision on the New National segment
• Maintain good business relationship with internal and external stakeholders
• Ensure documents for loan application received from dealer / customer are in accordance to guidelines requirement
• Ensure authentication of identification, income and vehicle documents
• Ensure consent is given by customer before proceeding further on the loan applications
• Interview applicant and conduct thorough KYC
• Perform data entry in LOAD$ system and ensure data keyed in is complete and accurate
• Perform CTOS enquiry
• Perform credit recommendation or write up to the loan application
• Constantly update dealers on the status of cases submitted on a daily basis
• Ensure timely issuance of Letter of Undertaking to dealer and follow up on the execution of HP Agreement and other related documents
• Serve Product Disclosure Sheet (PDS) and brief customer on the content of HP Agreement and witness the executive of the Agreement compliance
• Investigate and follow up on cases that have been delayed for approval and disbursement
• Conduct site visits when required
• Penetrate the New National car markets and gain market share with high submissions
• Additional responsibility on adhoc duties as assigned by Management at all times.

Job description

Hong Leong Bank in Malaysia invites you to join our retail finance team as a loan officer focusing on the New National segment. You will secure new quality loans, maintain relationships with dealers and customers, ensure proper documentation, conduct KYC, and guide applicants through HP agreements.

With a century of heritage, Hong Leong Bank provides a digital-focused environment and nationwide network; this role offers exposure to CTOS checks, accurate data entry, daily case status updates, and