Loan Operations & Credit Specialist

Hong Leong Bank; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

Hong Leong Bank is seeking a diligent loan processing professional to support daily centre operations. The role involves reviewing loan applications, performing credit checks, and ensuring KYC compliance through phone interviews and document verification.

The successful candidate will assist in pricing deviations, maintain documentation, and mentor junior staff while managing customer queries and complaints in a fast-paced banking environment.

Qualifications

• Excellent communication and interpersonal skills.
• Typing speed of 40 WPM with high accuracy.
• Able to work independently in a fast-paced environment.

Responsibilities

• Assist Centre Manager to oversee daily operations.
• Review and process loan applications for credit approval.
• Perform KYC via phone interviews and document verification.

Skills

Communication skills

Typing speed 40 WPM

Independence

Customer service

Education

Tertiary education or equivalent

Job description

Hong Leong Bank is seeking a diligent loan processing professional to support daily centre operations. The role involves reviewing loan applications, performing credit checks, and ensuring KYC compliance through phone interviews and document verification.

The successful candidate will assist in pricing deviations, maintain documentation, and mentor junior staff while managing customer queries and complaints in a fast-paced banking environment.