Payroll Ops Specialist – Malaysia Compliance & Analytics

Shopee; Kuala Lumpur; On-site; MYR 47,000 - 71,000; Full time

Job summary

Shopee Malaysia is seeking a payroll professional to manage end-to-end payroll for full-time employees, foreign workers and fixed-term contractors, ensuring timely monthly processing and accurate movements.

You will ensure compliance with EPF, SOCSO, EIS, PCB and HRDF, collaborate with HR Operations, Finance and external payroll vendors, and contribute to automation and governance initiatives to improve payroll accuracy and efficiency.

Qualifications

• Bachelor’s degree in HR, Finance, Business or related field.
• 1–2 years payroll ops experience for blue collar/foreign workers.
• Strong knowledge of Malaysian payroll legislation (EPF, SOCSO, EIS, PCB, HRDF).
• Proficient in Excel or Google Sheets for payroll reconciliation and reporting.
• Detail‑oriented with strong numerical accuracy and deadline management.
• Excellent communication and ability to handle confidential information.

Responsibilities

• Manage end-to-end payroll operations for assigned employee portfolios (Full-Time Employees, Foreign Workers and Fixed-Term Contractors), ensuring timely and accurate monthly payroll processing.
• Review and validate payroll movements, including new joiners, resignations, contract updates, unpaid leave, backpay, overtime, allowances and other variable payroll inputs.
• Perform payroll reconciliation, variance analysis and draft payroll validation before payroll finalisation and salary disbursement.
• Manage payroll exceptions and escalated cases, including MIA, early resignations, buyout calculations and other payroll-related enquiries.
• Prepare monthly payroll costing reports, headcount reconciliation and Finance reports, including cost centre allocation and General Ledger (GL) support.
• Ensure compliance with Malaysian statutory requirements, including EPF, SOCSO, EIS, PCB and HRDF, and support year-end payroll activities such as EA forms and tax-related submissions.
• Coordinate closely with HR Operations, HRBPS, Finance and external payroll vendor to ensure accurate payroll data and timely issue resolution.
• Support payroll process improvements, reporting automation and governance initiatives to enhance payroll accuracy and operational efficiency.

Skills

Excel

Numerical accuracy

Stakeholder management

Attention to detail

Education

Bachelor's Degree in HR/Finance/Business

Tools

Microsoft Excel

Google Sheets

Job description

Shopee Malaysia is seeking a payroll professional to manage end-to-end payroll for full-time employees, foreign workers and fixed-term contractors, ensuring timely monthly processing and accurate movements.

You will ensure compliance with EPF, SOCSO, EIS, PCB and HRDF, collaborate with HR Operations, Finance and external payroll vendors, and contribute to automation and governance initiatives to improve payroll accuracy and efficiency.