Payroll Associate/ Specialist

BIPO Service; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

BIPO Service in Malaysia offers payroll services across Malaysia and Singapore, focusing on accurate, timely and compliant payroll processing for clients. The role requires attention to detail and collaboration with cross-border teams to ensure smooth data flow.

The candidate should have 2–3 years of hands-on payroll experience, with a preference for familiarity with Singapore payrolls and payroll software. A relevant degree is preferred, and confidentiality is essential.

Qualifications

• Minimum 2–3 years of hands-on payroll processing experience.
• Bachelor’s degree preferred in HR, IS, or related field.
• Interest or experience in Singapore payroll management is a plus.

Responsibilities

• Perform full spectrum of Malaysia/Singapore payroll process to ensure accurate, timely and compliant delivery for clients.
• Ensure accuracy prior to processing of payroll by conducting quality assurance within each payroll cycle.
• Work closely with stakeholders to create interfaces and ensure accurate data flow.
• Review tax reports and returns, address discrepancies and process amendments.
• Ensure accurate payroll tax returns.
• Handle client queries promptly to ensure proficiency with BIPO platform.
• Protect confidential client data.
• Be the payroll process and product expert; learn and stay updated with BIPO's products and updates.
• Stay updated on statutory changes and ensure payroll compliance.

Skills

Payroll processing

Attention to detail

Singapore payroll knowledge

Learning mindset

Education

Bachelor's degree in HR or IS or related field

Tools

Payroll software

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

A leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease.

Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective. That is why we have designed a comprehensive suite of HR solutions - Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, Flexible Employee Management - to help digitise and transform HR.

Purpose

This position involves managing clients' payroll according to the planned calendar, which requires significant attention to detail, as well as the ability to manage multiple tasks with geographically separated teams.

Responsibilities

Perform full spectrum of Malaysia/ Singapore payroll process to ensure accurate, timely and compliant delivery for clients

Ensure accuracy prior to processing of payroll, by conducting quality assurance within each payroll cycle

Work closely with stakeholders to create necessary interfaces and ensure accurate data flow

Review tax reports and returns, address discrepancies and process necessary amendments

Ensure accurate payroll tax return

Ensure client queries are handled promptly to ensure their proficiency with BIPO platform

Ensure proper handling of confidential client's data

Be the payroll process and product expert; continuously and pro-actively learn and be familiar with BIPO's products, services and updates

Keep oneself updated of the changes in statutory requirements and ensure that payroll is complied with the changes

Technical Skills and Competencies

A Bachelor's degree in Human Resources, Information Systems, or a related field is preferred.

Minimum 2-3 years of hands-on experience in Payroll processing is required.

Interest or experience in Singapore payroll management is a plus.

Strong self-motivation and a genuine passion for learning and working with Information System Solutions.

Highly disciplined and systematic, with strong attention to detail—even in dynamic, fast-paced environments.

Familiarity with payroll software will be an advantage.