Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.
The Payroll Shared Services Specialist is responsible for handling end-to-end payroll operations, ensuring accurate and timely payroll processing across the Company. The role handles payroll inputs, statutory contributions, employee claims, payroll reporting, reconciliations, and employee payroll enquiries. The position also supports payroll system administration, audits, process improvements, and payroll-related projects, while working closely with HR, Finance, IT, statutory authorities, and external vendors to ensure smooth and efficient payroll service delivery.
Key responsibilities
- Manage and execute end-to-end monthly payroll processing accurately and within established timelines
- Handle payroll-related activities for new hires, employee exits, salary revisions, bonuses, incentives, allowances, deductions, and other payroll adjustments
- Validate and process payroll inputs, including attendance, leave, overtime, claims, reimbursements, and other variable payments
- Ensure compliance with all applicable payroll-related statutory requirements
- Prepare and analyse monthly, periodic, and ad-hoc payroll reports for management and relevant stakeholders
- Perform payroll reconciliation, including payroll accounts, bank statements, and general ledger entries, in collaboration with the Finance team
- Act as the primary point of contact for employee payroll-related enquiries
- Maintain accurate employee payroll information and ensure timely updates in the payroll/HR system
- Manage and process employee claims in accordance with company policies and established procedures
- Ensure timely reimbursement of approved employee claims
About you
- Bachelor's Degree in Human Resources, Accounting, Finance, Business Administration, or a related field
- Minimum 3–5 years of relevant experience in payroll processing, HR shared services, or payroll operations
- Strong knowledge of Malaysia payroll and statutory requirements
- Having experience in Singapore payroll processing and statutory requirements will be an added advantage
- Hands-on experience in end-to-end payroll processing, including payroll inputs, statutory calculations, claims, overtime, allowances, deductions, and final payroll validation
- Strong analytical and problem-solving skills with excellent attention to detail
- Good communication and interpersonal skills, with the ability to handle employee payroll enquiries professionally
- Strong sense of confidentiality and integrity when handling sensitive employee and payroll information