Patient Services Coordinator

Bandar Dato’ Onn Specialist Hospital; Malaysia; On-site; MYR 22,000 - 39,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a receptionist for the Health Screening Unit in Malaysia. The role focuses on patient reception, appointment coordination, and health screening support, acting as a main contact for patients, clinicians, and departments.

Responsibilities include registering patients, updating records, assisting during examinations, and ensuring smooth clinic flow while maintaining quality and patient safety.

Qualifications

• Education: SPM or equivalent qualification.
• Experience in healthcare or clinic reception is advantageous.
• Good communication in Bahasa Malaysia and English; proficient computer skills.

Responsibilities

• Greet and register patients, manage appointments and registrations.
• Assist doctors and staff, maintain clinic cleanliness and order.
• Direct patients to services, collect and file records, and support workflow.
• Ensure accurate data entry into KCIS and participate in monthly reports.

Skills

Bahasa Malaysia

English

Interpersonal skills

Organizational skills

Customer service

Education

SPM or equivalent qualification

Tools

KCIS

Job description

KPJ Healthcare Berhad is seeking a receptionist for the Health Screening Unit in Malaysia. The role focuses on patient reception, appointment coordination, and health screening support, acting as a main contact for patients, clinicians, and departments.

Responsibilities include registering patients, updating records, assisting during examinations, and ensuring smooth clinic flow while maintaining quality and patient safety.