Part-Time Sales Associate (AEON Tebrau)

Clarks Outlet; Johor Bahru; Vor Ort; MYR 22.000 - 33.000; Vollzeit

Zusammenfassung

Clarks Outlet in Malaysia is seeking a store associate to demonstrate products, engage customers, and meet sales targets. The role requires English and Bahasa Malaysia fluency, with Mandarin as a bonus, and basic retail knowledge.

You will maintain merchandising standards, operate the POS system, and provide excellent customer service within a footwear retail environment. The position emphasizes punctuality, grooming, stock checks, and collaboration with team members to achieve personal and

Qualifikationen

• Educated to SPM level.
• Fluent in English and Bahasa Malaysia, Mandarin would be a plus.
• Basic knowledge of retail operating environment.
• Retail management and store operation.
• Footwear Industry
• Basic visual merchandising.
• Housekeeping.

Aufgaben

• Demonstrate and explain products and services to persuade customers to purchase.
• Identify interested and qualified customers and provide brand/product information.
• Deliver sell-through to meet personal sales targets.
• Perform up-sell and cross-sell where opportunities arise.
• Ensure records of sale via the POS system and maintain stock/merchandising.
• Maintain store visuals and housekeeping to align with guidelines.
• Provide excellent service to customers and vendors.
• Attend to customer feedback and resolve issues when needed.

Kenntnisse

Basic MS Office

POS system

Product awareness

Customer engagement

Communication skills

Self-discipline

Ausbildung

SPM level

Tools

POS system

Microsoft Office

Jobbeschreibung

Job description:

RESPONSIBILITIES:

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Execute visual merchandising guidelines
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and upscale, where necessary

RESULTS:

• Maintain professional image as brand ambassador to create positive lasting impression
• Achieve assigned individual sales target and personal development objectives
• Swift response to customers’ needs
• Highly motivated, professional and effective team member
• Excellent customer service management

Essential Knowledge:

• Educated to SPM level
• Fluent in English and Bahasa Malaysia, Mandarin would be a plus
• Basic knowledge of retail operating environment
• Retail management and store operation
• Footwear Industry
• Basic visual merchandising
• Housekeeping

Technical Skills:

• Basic knowledge in Microsoft Office Suite – Words, Excel
• Basic knowledge in operating point-of-sale system / cashiering system
• Basic product awareness
• Ability to engage general consumers
• Good communication skills
• Ability to elevate issues, where necessary
• Self-disciplined