Outpatient Front Desk Assistant - Bilingual Mandarin

Southern University College; Skudai; Presencial; MYR 24.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional development

Descripción de la vacante

Southern University College in Malaysia seeks an outpatient assistant for the Traditional Chinese Medicine clinic. You will register patients, verify personal and insurance details, and guide them through check-in, ensuring accuracy and courtesy.

You will coordinate appointments to optimize provider time, answer calls, handle inquiries about billing and clinic policies, and keep patient records organized with test results and notes.

Formación

• High school diploma or equivalent required.
• Strong interpersonal and communication abilities preferred.
• Basic computer skills for data entry and record-keeping.
• Proficiency in English, Malay and Mandarin.

Responsabilidades

• Ensure accurate registration and verify personal and insurance information during check-in.
• Coordinate and schedule patient appointments to optimize provider time.
• Manage front desk operations, answer calls, and address inquiries.
• Maintain organized patient records including test results and treatment notes.

Conocimientos

Interpersonal skills

Communication skills

Basic computer skills

English

Malay

Mandarin

Educación

High school diploma or equivalent

Descripción del empleo

Southern University College in Malaysia seeks an outpatient assistant for the Traditional Chinese Medicine clinic. You will register patients, verify personal and insurance details, and guide them through check-in, ensuring accuracy and courtesy.

You will coordinate appointments to optimize provider time, answer calls, handle inquiries about billing and clinic policies, and keep patient records organized with test results and notes.