OUTLET SERVICE CREW F&B (KLGCC MALL)

TRENDCELL SDN. BHD. (Retail); Kuala Lumpur; On-site; MYR 20,000 - 27,000; Full time

Job summary

Jaya Grocer in Malaysia seeks a motivated Food & Beverage Service Crew to support fast, high-quality service across stations. You will ensure beverages and desserts meet brand standards, keep portions consistent, and help maintain smooth workflow during peak times.

Responsibilities include daily quality checks, timely service, inventory control, and adherence to hygiene standards. Join a team that values teamwork, integrity, and customer satisfaction while delivering quality and convenience to

Qualifications

• Experience in food and beverage service operations.
• Ability to follow brand standards and SOPs.
• Maintain high hygiene and cleanliness in service areas.

Responsibilities

• Ensure smooth workflow and coordination between stations.
• Maintain fast and consistent food services.
• Ensure drinks & dessert meet brand standards & SOP.
• Maintain consistency in taste, portion, and presentation.
• Conduct daily quality checks.
• Ensure food and drinks are served within target timing.
• Identify and report bottlenecks in kitchen flow.
• Control wastage, stock usage and portioning.
• Monitor daily inventory and ordering.
• Ensure bar and serving area comply with hygiene standards.
• Maintain grooming according to company standards.

Skills

Food & Beverage Service

Quality & SOP Adherence

Hygiene & Cleanliness

Customer Service

Job description

Ensure smooth workflow and coordination between stations

Maintain fast and consistent food services

2. Drinks & Dessert Quality & Consistency

Ensure all drinks & dessert meets brand standards & SOP

Maintain consistency in taste, portion, and presentation

Conduct daily quality check

3. Speed of Service

Ensure food and drinks is served within target timing

Identify and report bottlenecks in kitchen flow

4. Inventory Control

Control wastage, stock usage, and portioning

Monitor daily inventory & ordering

Ensure bar and serving area complies with Brands Hygiene Standard

Maintain cleanliness and proper food handling

Ensure personal grooming is up to Company standards

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• How many years' experience do you have as a Food and Beverage Service Crew?

Supermarkets, Grocery & Petrol Retailing 1,001-5,000 employees

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values-Teamwork, Trust, Integrity, Customer Satisfaction, and Growth-we aim to deliver quality, value, and convenience to every customer.

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values-Teamwork, Trust, Integrity, Customer Satisfaction, and Growth-we aim to deliver quality, value, and convenience to every customer.

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