F&B Crew

TRENDCELL SDN. BHD. (Retail); Subang Jaya; On-site; MYR 33,000 - 50,000; Full time

Job summary

Jaya Grocer is seeking a dedicated operations professional to manage daily cafe/restaurant activities at Sunway Geo Avenue. You will oversee customer service and food preparation, coordinate between stations, and uphold brand standards of quality and presentation.

Responsibilities include inventory control, SOP compliance, and supporting ad-hoc tasks to ensure smooth outlet performance. Experience in fast-paced environments and willingness to travel regionally are preferred.

Qualifications

• 1+ year experience in a fast-paced cafe/restaurant or food production environment.
• Strong understanding of Food Safety and Operation compliance.
• Excellent communication and interpersonal skills; ability to collaborate with cross-functional teams.

Responsibilities

• Execute daily operations following SOP including Customer Service & Food and Drinks Preparation.
• Maintain smooth workflow and coordination between stations; ensure fast and consistent service.
• Ensure food quality and presentation; conduct daily quality checks and adherence to brand standards.

Skills

Experience in F&B operations

Excellent communication

Job description

This role will be based at Sunway Geo Avenue

Key responsibilities:

1. Daily Operations

• Execute daily operations following SOP including Customer Service & Food and Drinks Preparation
• Ensure smooth workflow and coordination between stations
• Maintain fast and consistent Services

2. Food Quality & Consistency

• Ensure all food meets brand standards & SOP
• Maintain consistency in taste, portion, and presentation
• Conduct daily quality check
• Ensure Food is served within target timing

3. Quality of Service

• Ensure customer experience is up to company standards
• Maintain the quality of the Food and Beverage

4. Inventory Control

• Control wastage, stock usage, and portioning
• Monitor daily inventory & ordering
• Ensure outlet complies with Brands Hygiene Standard
• Maintain cleanliness and proper food handling
• Ensure personal grooming is up to company standards
• Perform any other duties in general operational functions and ad-hoc assignments

You should have:

Minimum of 1 year of experience in a fast-paced, high-traffic cafe/restaurant, or food production environment, though passionate fresh candidates are highly encouraged to apply

Understanding of Food Safety and Operation compliance

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams - operations, executives, and suppliers

Ability to travel to different regional locations as required

Hands-on, capability in following SOP while open to new menu ideals and suggestions

Flexibility to work irregular hours, including weekends and holidays, depending on operational needs

Strong commitment to quality and operational excellence, with a focus on achieving results and meeting KPIs

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values Teamwork, Trust, Integrity, Customer Satisfaction, and Growth we aim to deliver quality, value, and convenience to every customer.

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values Teamwork, Trust, Integrity, Customer Satisfaction, and Growth we aim to deliver quality, value, and convenience to every customer.