Outlet Sales & Promotions Leader

Private Advertiser; Johor Bahru; Presencial; MYR 33.000 - 56.000; Jornada completa

Descripción de la vacante

Private Advertiser is seeking an Outlet Supervisor to drive sales and profitability at City Square, Johor Bahru. You will lead a team of outlet executives and promoters, plan rosters, and coordinate promotions with mall management.

Responsibilities include monitoring customer service, inventory accuracy, and timely paperwork; you will mentor staff, conduct coaching, and resolve conflicts. This role requires Mandarin and English proficiency and willingness to work retail hours.

Formación

• Minimum SPM with Mandarin and English proficiency.
• Vibrant and outgoing candidate.
• Retail experience and ability to manage a team.
• Able to work retail hours including public holidays.
• Based at City Square, Johor Bahru.

Responsabilidades

• Generate sales and profitability for the outlet.
• Provide direction and leadership to a group of outlet executives and promoters.
• Develop and approve outlet promotions to increase sales while protecting the bottom line.
• Communicate effectively with individuals and teams; coach, motivate, and address performance issues.
• Motivate and empower the team daily, balancing quantitative and qualitative goals.
• Plan manpower with monthly/weekly rosters and leaves to ensure capacity during peaks.
• Oversee outlet inventory and ensure no stockouts with accurate daily counts.
• Monitor sales floor to maintain top-tier customer service.
• Investigate inventory discrepancies and resolve issues.
• Submit paperwork (e.g., OT, commissions) promptly.
• Participate in stock takes according to SOPs.
• Maintain relationships with mall management for collaboration opportunities.

Conocimientos

Mandarin

English

Team leadership

Retail experience

Educación

SPM qualification

Descripción del empleo

Private Advertiser is seeking an Outlet Supervisor to drive sales and profitability at City Square, Johor Bahru. You will lead a team of outlet executives and promoters, plan rosters, and coordinate promotions with mall management.

Responsibilities include monitoring customer service, inventory accuracy, and timely paperwork; you will mentor staff, conduct coaching, and resolve conflicts. This role requires Mandarin and English proficiency and willingness to work retail hours.