Outlet Ops Leader - Customer Experience & Merchandising

DKSH Malaysia Sdn Bhd; Malaysia; Presencial; MYR 36.000 - 60.000; Jornada completa

Descripción de la vacante

DKSH Malaysia Sdn Bhd seeks a hands-on Crew Leader, Outlet Operations to ensure smooth daily running of our Consumer Goods outlet and to deliver a positive in-store experience for every customer. You will lead frontline teams, manage merchandising standards, and provide attentive service while coordinating administrative tasks to support outlet performance.

This role requires at least 1 year of related experience and a willingness to work rotating shifts, holidays, and weekends with a

Formación

• Minimum 1 year of working experience in a related field.
• Willingness and ability to work on rotating shifts, public holidays, and weekends.
• Demonstrated ability to lead and guide team members in a fast-paced operational environment.
• Positive working attitude with a professional and customer-oriented disposition.

Responsabilidades

• Ensure consistent preparation and quality of baked goods in line with outlet standards to maintain product availability at all times
• Maintain cleanliness and replenishment of product display units to uphold a well-presented and fully stocked outlet environment
• Uphold consistent housekeeping and merchandising standards across the outlet to support a welcoming customer experience
• Support gift wrapping and packaging operations to meet customer needs and expectations
• Contribute to effective product display and visual merchandising to drive customer engagement and in-store sales
• Deliver attentive and professional customer service to enhance the overall in-store experience
• Lead and guide team members in daily outlet operations to ensure smooth, efficient, and consistent workflow
• Administrative duties and coordination tasks as required

Conocimientos

Team leadership

Customer service

Merchandising

Shift work

Outlet operations

Descripción del empleo

DKSH Malaysia Sdn Bhd seeks a hands-on Crew Leader, Outlet Operations to ensure smooth daily running of our Consumer Goods outlet and to deliver a positive in-store experience for every customer. You will lead frontline teams, manage merchandising standards, and provide attentive service while coordinating administrative tasks to support outlet performance.

This role requires at least 1 year of related experience and a willingness to work rotating shifts, holidays, and weekends with a