Retail Outlet Crew - Customer Experience & Merchandising

DKSH Management Ltd.; Ipoh; On-site; MYR 22,000 - 33,000; Full time

Job summary

DKSH is seeking a Crew Member, Outlet Operations in Malaysia to deliver a welcoming customer experience and maintain high standards of product quality, presentation, and store cleanliness. You will support daily outlet operations and contribute to the Sales function by creating a positive environment for customers and colleagues.

Role requires willingness to work shifts, weekends, and public holidays on a six-day schedule, with training provided for school leavers.

Qualifications

• School leavers are encouraged to apply as comprehensive training will be provided.
• Good working attitude with a pleasant and professional disposition.
• Ability to communicate effectively in Bahasa Malaysia and English.
• Willingness to work shifts, weekends, and public holidays on a six-day working week schedule.
• Willingness to be based and work at assigned outlet locations.

Responsibilities

• Prepare and bake products to standard, ensuring product availability and freshness are maintained at all times
• Maintain a fully stocked and clean product display area to support a consistently excellent customer experience
• Uphold housekeeping and hygiene standards across the outlet to ensure a tidy, organized, and welcoming environment
• Assist in the wrapping of gift items and product display arrangements to enhance visual merchandising standards
• Support customer service activities to ensure every customer interaction is positive and service-oriented
• Administrative duties and coordination tasks as required

Skills

Customer service

Communication

Team player

Flexible schedule

Education

School leaver

Job description

DKSH is seeking a Crew Member, Outlet Operations in Malaysia to deliver a welcoming customer experience and maintain high standards of product quality, presentation, and store cleanliness. You will support daily outlet operations and contribute to the Sales function by creating a positive environment for customers and colleagues.

Role requires willingness to work shifts, weekends, and public holidays on a six-day schedule, with training provided for school leavers.