Outlet Operations Lead - Team, Stock & Service

SEN KEE FOOD TRADING SDN. BHD.; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking an Outlet Manager to lead daily operations at our Kuala Lumpur outlet. You will guide the team, ensure stock availability, maintain safety standards, and collaborate with the Area Manager for scheduling and reporting.

The role emphasizes staff training, adherence to SOPs, and delivering high customer satisfaction through quality food and service. Candidates with strong leadership and operational experience are preferred.

Qualifications

• Experience in managing outlet operations.
• Ability to interview candidates when required.
• Familiar with company SOPs and staff orientation.

Responsibilities

• Lead and guide the outlet team in daily operations.
• Ensure stock availability and devices functioning in the outlet.
• Submit daily closing reports and maintain accurate records.
• Ensure customer satisfaction with food quality and service.
• Plan weekly schedules and submit to Area Manager on time.
• Maintain cleanliness and safety standards in the outlet.
• Provide training and direction to staff to ensure smooth operations.
• Adhere to SOPs and company policies.

Skills

Team leadership

Stock management

Customer service

SOP compliance

Job description

SEN KEE FOOD TRADING SDN. BHD. is seeking an Outlet Manager to lead daily operations at our Kuala Lumpur outlet. You will guide the team, ensure stock availability, maintain safety standards, and collaborate with the Area Manager for scheduling and reporting.

The role emphasizes staff training, adherence to SOPs, and delivering high customer satisfaction through quality food and service. Candidates with strong leadership and operational experience are preferred.