Outlet Operations Assistant — Coordination & Stock Support

CYL Food Sdn Bhd; Kuala Selangor; On-site; MYR 28,000 - 45,000; Full time

Job summary

CYL Food Sdn Bhd is seeking an Operations Assistant in Malaysia to help monitor outlet readiness, ensure SOP compliance, and support Supervisors in government matters when needed.

You will coordinate with HQ to ensure daily, weekly or monthly routines are completed as scheduled, assist stock takes and planograms, handle customer inquiries politely, and support Sales, Marketing and promotions while multitasking to assist outlets as required.

Responsibilities

• Monitor outlet readiness and enforce company rules and SOPs.
• Assist Supervisors and Operation Executives in government-related matters when needed.
• Coordinate with HQ backend to ensure daily/weekly/monthly duties are completed as scheduled.
• Assist in stock takes and update outlet planograms; ensure stock take is completed as planned.
• Handle customer inquiries or complaints politely.
• Support Sales, Marketing and promotions; relay relevant issues to the Operations Team.
• Multitask to support all outlets as needed.
• Perform any other tasks assigned by superiors.

Job description

CYL Food Sdn Bhd is seeking an Operations Assistant in Malaysia to help monitor outlet readiness, ensure SOP compliance, and support Supervisors in government matters when needed.

You will coordinate with HQ to ensure daily, weekly or monthly routines are completed as scheduled, assist stock takes and planograms, handle customer inquiries politely, and support Sales, Marketing and promotions while multitasking to assist outlets as required.