Outlet Manager (F&B)

BWY HOLDINGS SDN. BHD.; Subang Jaya; Sur place; MYR 60 000 - 90 000; Plein temps

Résumé du poste

Bake With Yen, a leading baking ingredients retailer and F&B supplier in Malaysia, seeks an experienced F&B Outlet Manager to oversee daily operations of a restaurant venue at Subang Airport, ensuring profitability and high service standards.

You will manage front-of-house and back-of-house activities, monitor P&L, control COGS and labor costs, hire and train staff, and drive revenue targets while upholding SOPs and food safety.

Qualifications

• 2 to 4 years of supervisory or management experience in food and beverage, hospitality, or retail operations.
• Diploma or degree in Hospitality Management, Business Administration, or a related field is often preferred.
• Strong leadership, basic financial/budget literacy, inventory tracking (FIFO methods), and effective communication.
• Flexibility to work rotating shifts, weekends, and public holidays.
• Able to be based at Subang Airport.

Responsabilités

• Manage day-to-day front-of-house and back-of-house activities, ensuring smooth service, proper opening and closing procedures, and adherence to SOPs
• Monitor store P&L, control cost of goods sold (COGS) and labor costs, and implement strategies to achieve monthly revenue targets
• Hire, train, schedule, and mentor supervisors, service crew, and kitchen staff to build a high-performing team
• Oversee stock counts, manage vendor coordination and deliveries, and execute waste-reduction strategies
• Champion exceptional customer service and resolve complex feedback or complaints professionally
• Enforce strict food safety, hygiene regulations, and sanitation protocols at all times

Connaissances

Leadership

Financial literacy

Inventory control

Communication

Staff development

Formation

Diploma/Degree in Hospitality or related

Description du poste

An F&B Outlet Manager oversees the daily operations, financial performance, and staff management of a restaurant, café, or dining facility to ensure profitability and high service standards.

Key responsibilities

Manage day-to-day front-of-house and back-of-house activities, ensuring smooth service, proper opening and closing procedures, and adherence to standard operating procedures (SOPs)

Monitor store Profit and Loss (P&L), control cost of goods sold (COGS) and labor costs, and implement strategies to achieve monthly revenue targets

Hire, train, schedule, and mentor supervisors, service crew, and kitchen staff to build a high-performing team

Oversee stock counts, manage vendor coordination and deliveries, and execute waste-reduction strategies

Champion exceptional customer service and resolve complex feedback or complaints professionally

Enforce strict food safety, hygiene regulations, and sanitation protocols at all times

About you

2 to 4 years of supervisory or management experience in food and beverage, hospitality, or retail operations

Diploma or degree in Hospitality Management, Business Administration, or a related field is often preferred

Strong leadership, basic financial/budget literacy, inventory tracking (FIFO methods), and effective communication

Flexibility to work rotating shifts, weekends, and public holidays

Able to be based at Subang Airport

WE PROVIDE YOU WITH QUALITY PRODUCTS AT COMPETITIVE PRICES.

Bake With Yen specializes in the manufacture, supply & distribution and retail of baking ingredients, premixes, accessories and tools.

We are passionate about what we do, we produce our own baking products under the brand Bake With Yen and in-house brands such as Butteria, Butterich, Cottura, Good Earth and Mama Lena in accordance with the HACCP Based Food Safety System and MeSTI and over 300 of our products are HALAL certified by JAKIM.

At the same time we continuously searching for new and innovative products around the world to bring the best in quality at affordable prices to cater to home baking enthusiasts, professional chefs and food businesses.

Opening its first retail store in 1987 at Taman Tun Dr. Ismail, Kuala Lumpur, Bake With Yen now is the leading baking ingredients retail stores in Malaysia with 89 retail stores in Malaysia and counting.

We also offer baking classes for all skill levels at selected retail stores with the aim to share the latest recipes and baking techniques within the baking-sphere. In addition, we established a dedicated Food Service team in 2018 to meet the ever-growing needs of food and beverage business.

So come in and shop for your baking needs!

About The Company

WE PROVIDE YOU WITH QUALITY PRODUCTS AT COMPETITIVE PRICES.

Bake With Yen specializes in the manufacture, supply & distribution and retail of baking ingredients, premixes, accessories and tools.

We are passionate about what we do, we produce our own baking products under the brand Bake With Yen and in-house brands such as Butteria, Butterich, Cottura, Good Earth and Mama Lena in accordance with the HACCP Based Food Safety System and MeSTI and over 300 of our products are HALAL certified by JAKIM.

At the same time we continuously searching for new and innovative products around the world to bring the best in quality at affordable prices to cater to home baking enthusiasts, professional chefs and food businesses.

Opening its first retail store in 1987 at Taman Tun Dr. Ismail, Kuala Lumpur, Bake With Yen now is the leading baking ingredients retail stores in Malaysia with 89 retail stores in Malaysia and counting.

We also offer baking classes for all skill levels at selected retail stores with the aim to share the latest recipes and baking techniques within the baking-sphere. In addition, we established a dedicated Food Service team in 2018 to meet the ever-growing needs of food and beverage business.

So come in and shop for your baking needs!