OSS System Integration & Operation Engineer - MRO AMS

Huawei Technologies (Malaysia) Sdn. Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Huawei Technologies (Malaysia) Sdn. Bhd is seeking an OSS Operations Support professional to configure, deploy, and tailor OSS solutions, perform UAT, and maintain systems.

You will handle modules such as FM, PM, SDM, and WFM, and assist with troubleshooting and minor customizations during maintenance windows. The ideal candidate holds a Bachelor degree in CS/Engineering and has 2+ years OSS experience, with strong English skills; Mandarin is a plus.

Qualifications

• Bachelor degree in Computer Science, Software/Computer Engineering or Telecommunication Engineering with 2+ years OSS experience.
• Familiar with database principles and basic data modeling.
• Familiar with integration protocols (CORBA, SNMP, SOAP/REST).
• Knowledge of Operating Systems, databases, and HA/DR solutions.
• Understanding of Operations and Maintenance, NOC and operation processes.
• Good English communication skills; Mandarin a plus.
• Familiar with eTOM and ITIL is a plus.
• NOC or operations automation experience is a plus.
• Fresh graduates are encouraged to apply.

Responsibilities

• Configure, customize, and deploy OSS systems (GUI, scripts, enrichment/correlation, auto TT, auto diagnosis, auto TT closure, reporting, TT page, process design).
• Perform UAT, trial runs, and system maintenance.
• Manage one or more OSS modules (FM, PM, SDM, WFM, Reporting, Predictive).
• Support OSS minor customizations, troubleshooting, and software updates during maintenance.
• Understand SOW and customer requirements; output OSS technical solutions and delivery plans.
• Support OSS sales by reviewing technical proposals and requirements.

Skills

OSS experience

English communication

Mandarin optional

Troubleshooting

UAT knowledge

Education

Bachelor degree in CS/Software/Engineering/Telecommunication

Tools

CORBA

SNMP

SOAP/REST

Job description

Responsible for Operations Support System (OSS)

Configuration/customization/deployment of system (such as configure the GUI & develop script for enrichment/correlation, auto TT creation, auto diagnosis, auto TT closure, reporting, TT page, process design/orchestration; rule analysis / design / configuration, custom APP design / layout / development, etc),

User Acceptance Testing (UAT),

Trial run, and

System maintenance.

Be responsible for one or more of the OSS modules, such as Fault Management (FM), Performance Management (PM), ServiceDesk Management (SDM), Workforce Management (WFM), Reporting system, Predictive system, etc.

Support customer for OSS system minor customization/development & fault troubleshooting, as well as performing software update/upgrade during maintenance period.

Understand the SOW of contract and customer requirement, output or be involved to output OSS technical solution, project delivery plan, control and monitor project implementation.

Support OSS sales team, and be responsible for reviewing the technical proposal and requirements;

Job Requirement

Bachelor degree or above in Computer Science, Software/Computer Engineering or Telecommunication Engineering, with more than 2 years of OSS experience in ICT industry.

Familiar with database principle, with basic data modeling capability.

Familiar with integration protocol (e.g. CORBA, SNMP, SOAP/REST, etc).

With knowledge of Operating System, Database, & High Availability (HA)/Disaster Recovery (DR) Solution.

Understand basic knowledge of Operations and Maintenance (Field Operation, NOC, Operation process).

Be good at communication in external and internal, and good at finding and solving problems.

With good English verbal and written ability.

With good Mandarin verbal and written ability will be a plus.

Familiar with industry standards including eTOM and ITIL will be a plus.

Have NOC or operations automation analysis, design and implementation experience will be a plus.

Fresh graduates are encouraged to apply.

Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. We are committed to creating maximum value for telecom carriers, enterprises and consumers by providing competitive ICT solutions and services. Our products and solutions have been deployed in over 170 countries and regions, serving more than one third of the world's population.

Huawei's vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.

For more Huawei Training information, please refer to the below.

East Asia Network Sdn Bhd: http://www.easianetwork.com.my/

Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. We are committed to creating maximum value for telecom carriers, enterprises and consumers by providing competitive ICT solutions and services. Our products and solutions have been deployed in over 170 countries and regions, serving more than one third of the world's population.

Huawei's vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.

For more Huawei Training information, please refer to the below.

East Asia Network Sdn Bhd: http://www.easianetwork.com.my/