Order Processing Executive

Tri e Marketing Sdn Bhd; Puchong; Sur place; MYR 33 000 - 60 000; Plein temps

Avantages offerts par ce poste

Training sponsorship

Replacement leave

Medical benefit

Employee purchase program

Résumé du poste

Tri e Marketing Sdn Bhd is seeking an Order Processing Executive to manage daily incoming orders, verify details, and ensure timely fulfilment. The role requires meticulous attention to accuracy and the ability to manage multiple tasks efficiently.

The ideal candidate will have 2 years of related experience, strong English and Bahasa Malaysia skills, and good IT literacy. Training and benefits are provided to support professional growth within a dynamic fulfilment and eCommerce environment.

Qualifications

• Minimum SPM / STPM / Diploma or equivalent.
• Minimum 2 years of relevant experience in order processing, administration, sales coordination or related field.
• Fresh graduates with the right attitude are welcome to apply.
• Good command of English and Bahasa Malaysia, both written and spoken.
• Good computer and IT literacy, with familiarity in system processing, data entry and inventory management.
• Basic knowledge of AI tools and digital technologies will be an added advantage.
• Good organizational, time-management and problem-solving skills.
• Able to multitask, prioritize tasks and work efficiently under pressure in a fast-paced environment.

Responsabilités

• Daily Order Processing: Process daily incoming customer orders accurately and efficiently through the company's system.
• Order Verification: Verify order details, including product codes, quantities, pricing and customer information, for accuracy.
• Order Fulfilment & Processing: Ensure orders are checked, processed and released within daily cut-off time.
• Order Monitoring & Follow-up: Track order progress and follow up on outstanding matters to completion.
• Shipment & Delivery Coordination: Coordinate with procurement, warehouse and logistics for stock and delivery.
• Problem Solving: Identify and resolve order discrepancies and processing issues promptly.
• Documentation & Reporting: Maintain order records and prepare daily reports for management review.
• Administrative Support: Perform general administrative duties as required.

Connaissances

Organizational skills

Time-management

Problem-solving

Multitasking

Communication in English & BM

Formation

SPM/STPM/Diploma or equivalent

Outils

MS Office

Inventory management system

Data entry

IT literacy

Description du poste

We are looking for a highly organized, systematic and detail-oriented Order Processing Executive to manage our company's daily incoming orders and ensure smooth order processing and fulfilment.

The role involves ensuring all orders are accurately checked, recorded and processed within the required timelines. The ideal candidate must be meticulous, responsible and able to manage multiple tasks without overlooking details or missing deadlines.

Job Responsibilities:

Daily Order Processing: Process daily incoming customer orders accurately and efficiently through the company's system.

Order Verification: Carefully verify order details, including product codes, quantities, pricing and customer information, to ensure accuracy and completeness.

Order Fulfilment & Processing: Ensure all orders are properly checked, processed and released within the daily cut-off time for fulfilment.

Order Monitoring & Follow-up: Track order progress, monitor pending orders and ensure all outstanding matters are followed through to completion.

Shipment & Delivery Coordination: Coordinate with procurement, warehouse and logistics teams to ensure stock availability, timely order preparation and delivery.

Problem Solving: Identify and resolve order discrepancies, missing information and processing issues promptly to minimise delays and errors.

Documentation & Reporting: Maintain accurate and systematic order records, update order statuses and prepare daily reports for management review.

Administrative Support: Perform general administrative and operational duties as required.

Job Requirements:

Minimum SPM / STPM / Diploma or equivalent.

Minimum 2 years of relevant working experience in order processing, administration, sales coordination or a related field. Fresh graduates with the right attitude are also welcome to apply.

Good command of English and Bahasa Malaysia, both written and spoken.

Good computer and IT literacy, with familiarity in system processing, data entry and inventory management.

Basic knowledge of AI tools and digital technologies will be an added advantage.

Good organizational, time-management and problem-solving skills.

Able to multitask, prioritize tasks and work efficiently under pressure in a fast-paced environment.

Sports and recreational.

Training and certification sponsored by company.

Replacement leave, medical benefit.

Employee purchase program.

Good location - surrounded by affordable eateries, easy access to malls, public transport & major highways.

Free snacks and refreshments.

We are involved in fulfilment services, distribution and digital eCommerce platform that believe in 3 core values - Engage, Evolve and Enrich which build the group to what it is today - 3e Group.

We love to listen; we love to ask. We believe in continuous learning to improve our work infrastructure, industry knowledge and self-development for a sustainable environment. That's how we evolve and strategize alongside our brand partners, clients and colleagues.

Dynamic, passionate and always looking for opportunities to achieve greater height. We listen and understand the needs of our clients, vendors and employees to build a healthy business relationship.

We are involved in fulfilment services, distribution and digital eCommerce platform that believe in 3 core values - Engage, Evolve and Enrich which build the group to what it is today - 3e Group.

We love to listen; we love to ask. We believe in continuous learning to improve our work infrastructure, industry knowledge and self-development for a sustainable environment. That's how we evolve and strategize alongside our brand partners, clients and colleagues.

Dynamic, passionate and always looking for opportunities to achieve greater height. We listen and understand the needs of our clients, vendors and employees to build a healthy business relationship.

What can I earn as an Order Processing Executive