Order Fulfilment Executive

Mayora Indah; Shah Alam; On-site; MYR 36,000 - 58,000; Full time

Job summary

Mayora Malaysia Sdn Bhd is seeking a full-time Order Fulfilment Executive in Shah Alam to manage end-to-end sales order processing, coordinate with warehouse and logistics, and ensure timely delivery. The role requires strong coordination, ERP/Order Management system experience, and excellent communication skills.

You will monitor inventory, resolve discrepancies, update systems, and prepare basic fulfilment reports while supporting ongoing process improvements in a fast-paced FMCG environment.

Qualifications

• Strong order processing and coordination skills required.
• Proficiency in ERP or order management systems and basic MS Office (Excel, Word, Outlook).
• Good communication and interpersonal skills.
• Attention to detail and problem-solving abilities.
• Organizational and time management skills in a fast-paced FMCG environment.
• Relevant experience in supply chain, logistics, customer service, or sales administration is an advantage.
• Diploma or Bachelor’s degree in Business, Supply Chain, Logistics or related field preferred.
• On-site in Shah Alam; team-oriented setting.

Responsibilities

• Manage end-to-end sales order processing: entry, verification, and coordination with warehouse and logistics.
• Monitor inventory availability and resolve order discrepancies.
• Liaise with internal departments and external partners to ensure smooth fulfilment operations.
• Update order status in relevant systems and prepare basic fulfilment reports.
• Support continuous improvement initiatives to enhance service levels and efficiency.

Skills

Order processing

Coordination

ERP systems

MS Office

Communication

Attention to detail

Time management

Education

Business / Supply Chain / Logistics degree

Tools

ERP/Order management systems

MS Office

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Company Description

Mayora Malaysia Sdn Bhd is part of Mayora Group, a global Fast Moving Consumer Goods company that began with homemade biscuits in 1948 and was formally established in 1977. The Group now offers a wide range of products across eight categories, including biscuits, candy, wafers, chocolate, coffee, instant food, beverages, and cereal, with well-known brands such as Energen, Torabika, and Beng Beng. Mayora’s manufacturing processes are closely monitored and adhere to national and international quality standards, earning numerous certifications and awards. With more than 30,000 employees and distribution in over 90 countries, Mayora continues to focus on delivering quality products that bring goodness and happiness to consumers worldwide.

Role Description

This is a full-time, on-site Order Fulfilment Executive role based in Shah Alam. The Order Fulfilment Executive will manage end-to-end sales order processing, including order entry, verification, and coordination with warehouse and logistics teams to ensure accurate and timely delivery. The role involves monitoring inventory availability, resolving order discrepancies, and liaising with internal departments and external partners to maintain smooth fulfilment operations. The Order Fulfilment Executive will also update order status in relevant systems, prepare basic reports on fulfilment performance, and support continuous improvement initiatives to enhance service levels and efficiency.

Qualifications

• Strong order processing and coordination skills, with the ability to manage multiple orders and timelines accurately.
• Proficiency in using ERP or order management systems, and basic MS Office skills (Excel, Word, Outlook).
• Good communication and interpersonal skills for working with sales, warehouse, logistics, and customers.
• Attention to detail and problem-solving abilities to handle order discrepancies, delivery issues, and documentation requirements.
• Organizational and time management skills to prioritize tasks in a fast-paced FMCG environment.
• Relevant experience in supply chain, logistics, customer service, or sales administration is an advantage.
• Diploma or Bachelor’s degree in Business, Supply Chain, Logistics, or a related field preferred.
• Ability to work on-site in Shah Alam and collaborate effectively in a diverse, team-oriented setting.