Order & Forecasting Operations Specialist

WPG Holdings; Penang; On-site; MYR 33,000 - 47,000; Full time

Benefits offered by this job

Medical

Dental

Group Insurance Coverage

Miscellaneous allowance

Job summary

WPG C&C (M) Sdn Bhd in Penang is seeking a Service Support Officer to provide before and after service to customers and vendors, support the sales team, and handle order management. You will plan stocks, forecast demand and generate weekly reports to ensure data accuracy and timely repayment of receivables.

The role requires at least 2 years in the industry, proficiency in MS Excel, and strong communication and problem-solving abilities.

Qualifications

• STPM/ Diploma/ Degree holder or equivalent.
• At least 2 years of working experience in the relevant industry.
• Fresh graduates are welcome to apply.
• Knowledge of business procedures, electronic components products.

Responsibilities

• Support Sales & Marketing by managing customers/suppliers orders, reschedule and resolve shipment discrepancies.
• Involved in stocks planning and forecasting with a strong understanding of customer forecasts.
• Generate weekly reports to match data with customers backlog and advise recovery plans for overdue shipments.
• Handle customer inquiries and feedback, maintain good relationships with customers/vendors.
• Assist in liaising with customers on accounts receivable to ensure timely payments.

Skills

MS Excel

Communication skills

Negotiation skills

Interpersonal skills

Problem-solving

Team player

Education

STPM/ Diploma/ Degree

Tools

MS Office

Job description

WPG C&C (M) Sdn Bhd in Penang is seeking a Service Support Officer to provide before and after service to customers and vendors, support the sales team, and handle order management. You will plan stocks, forecast demand and generate weekly reports to ensure data accuracy and timely repayment of receivables.

The role requires at least 2 years in the industry, proficiency in MS Excel, and strong communication and problem-solving abilities.