Sales Operations Support (Order Management) - Mandarin Speaking In PENANG

Accenture Southeast Asia; Penang; On-site; MYR 40,000 - 60,000; Full time

Job summary

Accenture Southeast Asia is seeking candidates to support account business operations with responsibilities across the full supply chain including planning, demand and supply, and daily logistics issues. You will be the main contact for global accounts, coordinating with teams across supply, logistics, finance and operations to ensure smooth order delivery.

The role emphasizes improving forecast accuracy, stakeholder management, and revenue-related tasks, including rebates and audits.

Qualifications

• Bachelor's degree preferred in Business, Economics or Supply Chain.
• Minimum 2 years related experience is preferred.
• Strong communication and teamwork abilities.
• Proficient in Excel with the ability to analyze complex data.
• Experience in managing stakeholders and interacting with customers.
• Experienced in operating SAP / MRP systems.

Responsibilities

• Manage key customer accounts and oversee full supply chain: planning, demand, supply, inventory, and logistics.
• Serve as main contact for global accounts with cross-functional teams across supply, logistics, finance and operations.
• Improve short-term demand forecast accuracy by analyzing sales data and market trends.
• Align customers and internal teams with business goals to drive growth.
• Oversee revenue management including rebates, payments, credits and audit compliance.

Skills

Communication

Teamwork

Data analysis

Stakeholder management

Problem solving

Education

Bachelor's degree in Business, Economics or Supply Chain

Tools

SAP

MRP systems

Job description

"

Candidate will be supporting account business operations with responsibilities such as:

• Managed key customer accounts and oversaw the full supply chain process, including product planning, demand and supply, backlog, rebates, inventory, and daily logistics issues.
• Served as the main contact for global accounts, working with teams across supply, logistics, finance, and operations to handle supply requests and ensure smooth order delivery.
• Work closely with customers and supply teams to improve short-term demand forecast accuracy by understanding sales strategies, market trends, production plans, inventory, and sales data.
• Align customers and internal teams with business goals to drive growth and achieve targets.
• Responsible for revenue management, including accurate updates in the system, regular alignment with field teams and customers, rebate forecasting, payment and credit note handling, and ensuring audit compliance

Required Skills and Qualifications

• Bachelor's degree preferred. Business, Economics or Supply Chain concentrations preferred
• Minimum 2 years related experience are preferred
• Strong communication and teamwork abilities
• Proficient in Excel with the ability to analyze complex data
• Experience in managing stakeholders and interacting directly with customers is required
• Capable of quickly understanding issues and driving solutions
• Experienced in operating SAP/ similar MRP systems

",