Optical Retail Assistant Manager: Drive Sales & Service

EssilorLuxottica; Kuantan; On-site; MYR 47,000 - 73,000; Full time

Job summary

EssilorLuxottica is seeking an Assistant Store Manager for the East Coast Mall location to lead daily store operations, drive sales, and deliver exceptional customer service. You will manage staff, optimize inventory, and implement promotional strategies while ensuring regulatory compliance.

The role requires strong leadership, sales acumen, and in-depth knowledge of optical products and trends to motivate a high-performing team and provide an outstanding shopping experience.

Qualifications

• Experience in optical retail management is required.
• Proven track record of achieving sales targets and delivering service excellence.
• Strong leadership, communication, and interpersonal abilities.
• Knowledge of optical products, trends, and regulatory requirements.
• Proficiency with inventory management systems, POS software, and Microsoft Office.

Responsibilities

• Oversee day-to-day store operations and staff.
• Develop and implement strategies to drive sales and targets.
• Monitor sales performance, analyze trends, and identify growth opportunities.
• Lead recruitment, training, coaching, and performance evaluations.
• Manage scheduling, staffing levels, and inventory control.
• Ensure compliance with laws, regulations, and company SOPs.

Skills

Sales leadership

Customer service

Leadership

Communication

Interpersonal skills

Inventory management

POS software

Microsoft Office

Job description

EssilorLuxottica is seeking an Assistant Store Manager for the East Coast Mall location to lead daily store operations, drive sales, and deliver exceptional customer service. You will manage staff, optimize inventory, and implement promotional strategies while ensuring regulatory compliance.

The role requires strong leadership, sales acumen, and in-depth knowledge of optical products and trends to motivate a high-performing team and provide an outstanding shopping experience.