Ophthalmology Solutions Specialist - Applications

Carl Zeiss Sdn Bhd; Petaling Jaya; On-site; MYR 54,000 - 90,000; Full time

Job summary

Carl Zeiss Sdn Bhd is seeking an Application Specialist for Ophthalmology Solutions in Malaysia. You will demonstrate ophthalmic diagnostics, provide training, and support clinical adoption within customer workflows.

The role involves hands-on work with diagnostic equipment, lasers and digital solutions, plus travel to client sites and events. English fluency is essential; Bahasa Malaysia is a plus.

Qualifications

• 1–2 years of experience in clinical practice or healthcare support.
• Experience in ophthalmology, especially with diagnostic equipment or lasers, is an advantage.
• Strong customer-focused approach and ability to document and organize information.
• Familiarity with digital workflows and healthcare data systems.
• Fluent English; Bahasa Malaysia is an advantage.

Responsibilities

• Plan and deliver product demonstrations and user training tailored to customers’ clinical needs and workflows.
• Provide ongoing application support, including refresher training and follow-up visits.
• Assess customers’ clinical workflow and technical requirements, advising on configurations and integration.
• Support the sales team during customer presentations and technical discussions with product capabilities and clinical questions.
• Assist with installation, setup and handover of ophthalmic equipment and digital solutions, coordinating with sales and technical teams.

Skills

Customer focus

Organisation

Documentation

Collaboration

English proficiency

Tools

Ophthalmic diagnostic equipment

Therapeutic lasers

Digital solutions

Job description

Carl Zeiss Sdn Bhd is seeking an Application Specialist for Ophthalmology Solutions in Malaysia. You will demonstrate ophthalmic diagnostics, provide training, and support clinical adoption within customer workflows.

The role involves hands-on work with diagnostic equipment, lasers and digital solutions, plus travel to client sites and events. English fluency is essential; Bahasa Malaysia is a plus.