Ophthalmic Diagnostics Training & Application Specialist

ZEISS Group; Petaling Jaya; On-site; MYR 60,000 - 110,000; Full time

Job summary

ZEISS Group Malaysia is seeking an Application Specialist to support clinical adoption of ophthalmology solutions, including diagnostic equipment, lasers and digital tools. You will deliver product demonstrations, conduct user training and provide ongoing application support.

You will assess customer workflows, assist sales with tender responses, coordinate installations, train staff on digital solutions and liaise with service teams. Frequent travel within Malaysia is required.

Qualifications

• 1–2 years in clinical practice or medical device applications.
• Experience in optometry or ophthalmology is advantageous.

Responsibilities

• Plan and deliver product demos and user trainings.
• Provide ongoing application support and refresher training.
• Assess clinical workflows and advise on configurations.
• Assist sales with technical specs and tender responses.
• Coordinate installation, setup and handover of ophthalmic equipment.
• Train users on digital solutions and data integration.
• Troubleshoot and escalate issues to support teams.
• Stay updated on ZEISS ophthalmology products.

Skills

Clinical training

Technical explanation

Ophthalmic devices

Customer support

Training delivery

Tools

Ophthalmic equipment

Digital solutions

Job description

ZEISS Group Malaysia is seeking an Application Specialist to support clinical adoption of ophthalmology solutions, including diagnostic equipment, lasers and digital tools. You will deliver product demonstrations, conduct user training and provide ongoing application support.

You will assess customer workflows, assist sales with tender responses, coordinate installations, train staff on digital solutions and liaise with service teams. Frequent travel within Malaysia is required.