Operations Executive - Ocean Freight Forwarding

KASE LOGISTICS SDN. BHD.; Bayan Lepas; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Annual leave 12+ days

Yearly bonus & salary increment

Medical insurance coverage

Job summary

KASE INTERNATIONAL SDN. BHD. is hiring an Operations Executive for Ocean Freight Forwarding in Bayan Lepas, Penang.

You will manage ocean export/import shipments from booking to delivery, ensuring documentation and procedures meet international regulations. You will coordinate with clients, shipping lines, brokers, and internal teams, prepare bills of lading, invoices, packing lists, and customs declarations, monitor progress, handle costing and invoicing, and strive for accurate records and

Qualifications

• Diploma or degree in logistics, supply chain management, or a related field.
• Experience in ocean export/import operations or freight forwarding.
• Knowledge of international shipping procedures and customs regulations.
• Excellent organizational and time management skills.
• Strong communication and data-entry accuracy.
• Proficient in Microsoft Office.

Responsibilities

• Coordinate ocean export/import shipments from booking to delivery.
• Prepare and verify shipping documents including bills of lading, invoices, packing lists, and customs declarations.
• Monitor shipment progress and provide timely updates to clients on status.
• Coordinate with freight partners, brokers, and logistics for clearance.
• Manage shipment costing, quotations, and invoicing processes.
• Handle customer enquiries and resolve operational issues promptly.
• Maintain accurate shipment records and ensure compliance with procedures and regulations.
• Contribute to continuous improvement of operational processes.

Skills

Ocean freight ops

Regulatory compliance

Documentation accuracy

Client liaison

Time management

Problem solving

Attention to detail

English proficiency

Multilingual advantage

Education

Diploma/degree in logistics/supply chain

Tools

Microsoft Office

Job description

Operations Executive - Ocean Freight Forwarding

You will play a crucial part in managing ocean operations, ensuring seamless coordination between clients, shipping partners, and internal teams. This position is fundamental to maintaining our reputation for reliability and excellence in the freight forwarding industry.

Key responsibilities

Manage and coordinate ocean export/import shipments from initial booking through to final delivery, ensuring all documentation and procedures comply with international regulations

Liaise with clients to obtain shipping instructions, arrange space bookings with shipping lines, and confirm shipment details

Prepare and verify shipping documentation including bills of lading, commercial invoices, packing lists, and customs declarations

Monitor shipment progress and provide timely updates to clients regarding departure, in-transit status, and arrival information

Coordinate with freight consolidation teams, customs brokers, and logistics partners to ensure efficient cargo handling and clearance

Manage shipment costing, prepare quotations, and ensure accurate billing and invoicing processes

Handle customer enquiries and resolve operational issues promptly to maintain client satisfaction

Maintain accurate records of shipments and ensure compliance with company procedures and international shipping regulations

Contribute to continuous improvement of operational processes and efficiency standards

About you

Proven experience in ocean export/import operations, freight forwarding, or a related role within the shipping and logistics industry

Knowledge of international shipping procedures, documentation requirements, and customs regulations

Excellent organisational and time management skills with the ability to handle multiple shipments simultaneously

Proficiency in Microsoft Office applications

Good communication skills, both written and verbal, with the ability to liaise effectively with international partners

Attention to detail and accuracy in documentation and data entry

Problem-solving abilities and the capacity to work independently as well as collaboratively within a team

Diploma or degree in logistics, supply chain management, or a related field is preferred

English is required, additional languages such as Mandarin or Bahasa Malaysia is an advantage

Valid Sijil Kursus Ejen Kastam certificate is a plus point.

• Annual Leave: 12 days and above
• Yearly bonus and salary increment
• Medical insurance coverage

Supportive environment that encourages continuous learning, growth, and career development opportunities

About us

KASE INTERNATIONAL SDN. BHD. is a freight and cargo forwarding company committed to maintaining our reputation for reliability and excellence in the freight forwarding industry. We have our global presence in Singapore, Indonesia, Thailand, Hong Kong, China, USA, Canada.