Office & Operations Supervisor

JOYX (MALAYSIA) SDN BHD; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Benefits offered by this job

Performance incentives

EPF, SOCSO & EIS

Friendly & supportive working env

Job summary

JOYX (MALAYSIA) SDN BHD in Kuala Lumpur is seeking an organized Office & Operations Supervisor to oversee the day-to-day activities of our KL office and coordinate closely with the Group headquarters. This role will serve as the primary local contact for non-business operational matters and work with the Group HQ.

You will manage facilities, leasing, vendors, procurement, utilities, insurance, and office supplies; handle attendance, leave, onboarding/offboarding, and employee records; coordinate

Qualifications

• Diploma or Bachelor's degree in Administration, Human Resources, Business Administration, or a related field is preferred.
• 3–5 years of experience in office administration, operations, or HR administration, including at least 2 years independently managing office operations.
• Strong written and spoken communication skills in English and Mandarin Chinese.

Responsibilities

• Oversee day-to-day office operations in Kuala Lumpur.
• Manage facilities, leasing, vendors, procurement, utilities, insurance, and equipment.
• Handle attendance, leave, onboarding and offboarding, employee records, benefits, and basic employee relations.
• Coordinate EPF, SOCSO, and EIS administration.
• Implement HQ policies, workplace discipline, and local administrative initiatives.
• Perform petty cash management, payment documentation, and bank reconciliations.
• Coordinate with group accountants, banks, auditors, and regulators.
• Prepare documentation for inspections (tax, labour, fire-safety, etc.).
• Escalate compliance issues and employee matters promptly.

Skills

Communication skills

Bilingual EN/Mandarin

Office software

Multi-priority management

Education

Administration/HR degree

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

About the role

We are looking for an organized and proactive Office & Operations Supervisor to oversee the day-to-day operations of our Kuala Lumpur office. This role will serve as the primary local contact for non-business operational matters and work closely with the Group headquarters.

Key Responsibilities

• Manage office facilities, leasing, vendors, procurement, property management, utilities, internet, insurance, office supplies, and equipment.
• Handle attendance, leave, onboarding and offboarding, employee records, benefits, and basic employee relations.
• Coordinate administrative processes related to EPF, SOCSO, and EIS.
• Implement headquarters policies, workplace discipline, meeting arrangements, team activities, and local administrative initiatives.
• Perform cashier duties, including petty cash management, initial expense claim review, payment-document preparation, invoice and receipt filing, and bank-document organization.
• Conduct monthly reconciliations with the Group Accountant.
• Coordinate operational matters with company secretaries, banks, property managers, insurers, government and regulatory authorities, tax agents, and auditors.
• Prepare documentation and provide on-site coordination for company, tax, labour, fire-safety, and other inspections.
• Escalate material exceptions, compliance matters, and employee issues promptly.

Requirements

• Diploma or Bachelor's degree in Administration, Human Resources, Business Administration, or a related field is preferred.
• 3–5 years of experience in office administration, operations, or HR administration, including at least 2 years independently managing office operations.
• Strong written and spoken communication skills in both English and Mandarin Chinese.
• Familiarity with basic Malaysian employment administration and EPF, SOCSO, and EIS procedures.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Strong sense of responsibility, confidentiality, judgment, execution, and ability to manage multiple priorities independently.

What we offer

We are committed to creating a supportive and engaging workplace where our employees can thrive. We offer competitive remuneration packages commensurate with experience and qualifications. As an Executive Assistant to the Chairman, you will have the opportunity to develop your professional skills whilst working in a dynamic environment at the senior management level. We provide ongoing professional development opportunities and encourage our employees to grow within the organisation. We maintain a professional workplace culture that values integrity, excellence, and teamwork.

• Performance Incentives
• EPF, SOCSO & EIS
• Friendly & Supportive Working Environment