Operations & Client Outreach Coordinator

N1 Lumera Wellness Sdn Bhd; Kuala Lumpur; On-site; MYR 36,000 - 58,000; Full time

Job summary

Founded in Kuala Lumpur, N1 Lumera Wellness Sdn Bhd seeks a versatile Business Admin & Client Coordinator to be the operational backbone at the Mont Kiara HQ. You will handle office functions and actively reach out to prospective clients to book consultations for our sales and nutritionist teams.

Ideal candidates are organized, articulate on the phone, and thrive in an entrepreneurial environment with rapid career development opportunities.

Qualifications

• Diploma or Bachelor's Degree in Business Administration or related field is required.
• 1–2 years in office administration, customer service, front-desk coordination, or outbound telemarketing/lead generation.
• Excellent English communication; local languages/dialects desired.
• Well-organized, detail-oriented with daily call targets; professional phone demeanor.

Responsibilities

• Oversee daily office administration and document archiving.
• Process staff expenses, petty cash, invoices, and monthly payments.
• Manage inventory, pantry supplies, procurement, and vendor relations.
• Handle general inquiries via phone and email professionally.
• Assist executives with schedules, reports, and operational tasks.
• Make outbound calls to generate and follow up on client leads; convert to appointments.
• Present N1 Lumera’s detox and wellness programs to generate client interest.
• Coordinate booking for Sales Executives and Nutritionists at sites.
• Maintain lead logs, call histories, and appointment rosters to maximize conversions.

Skills

Phone etiquette

Outbound calls

Lead generation

CRM basics

Multilingual capability

Organizational skills

Communication skills

Education

Diploma or Bachelor's Degree in Business Administration

Tools

Microsoft Office

Google Workspace

CRM systems

Job description

Founded in Kuala Lumpur, N1 Lumera Wellness Sdn Bhd seeks a versatile Business Admin & Client Coordinator to be the operational backbone at the Mont Kiara HQ. You will handle office functions and actively reach out to prospective clients to book consultations for our sales and nutritionist teams.

Ideal candidates are organized, articulate on the phone, and thrive in an entrepreneurial environment with rapid career development opportunities.